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Moto Sr Moderator
Moto Sr Moderator
Posts: 27,122
Registered: ‎02-02-2016
Location: US
Views: 302
Message 5061 of 5,084

Re: Bootloader Unlock Problems?

@Dankrucker

 

Amazon branded phones are not unlockable. See the second link below

 

ro.build.version.full[0]: Blur_Version.25.256.6.athene_amz.
(bootloader) ro.build.version.full[1]: amz.en.US

 

If you used the data scrub tool, and you get the message "Your device does not qualify for bootloader unlocking" Then it is likely your device can't be unlocked. Either the CID value is not valid, or the device is to old

See the CID value and what is valid here https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/Bootloader-Unlock-Problems/m-p/3222809

See this unlocking page for eligible devices. Note that older devices may not be eligible. https://support.motorola.com/us/en/solution/MS87215


* Search box is your friend * I don't respond to PM if question belongs in forum
AndrewsRB
Paper Tape
Posts: 2
Registered: ‎11-06-2018
Location: BR
Views: 294
Message 5062 of 5,084

Re: Bootloader Unlock Problems?

Can I fix it?
Thank you.

vALT0r
Paper Tape
Posts: 2
Registered: ‎11-08-2018
Location: AR
Views: 265
Message 5063 of 5,084

Re: Bootloader Unlock Problems?

Hello, david here from argentina, is this unlockable?

 

C:\adb>fastboot oem get_unlock_data
...
(bootloader) 3A45890605378074#54303137363048
(bootloader) 36445600585431303538000000#818B
(bootloader) 3683B84A25D47469C2F66BF0E769653
(bootloader) 3AEAF#1A4081050C000100000000000
(bootloader) 0000000
OKAY [ 0.383s]
finished. total time: 0.384s

C:\adb>fastboot getvar all
(bootloader) version-bootloader: 30BE
(bootloader) version: 0.5
(bootloader) cpu: MSM8960 Pro CS
(bootloader) ram: 2048MB Hynix S4 SDRAM DIE=4Gb
(bootloader) emmc: 16GB Toshiba REV=06 PRV=01 TYPE=17
(bootloader) product: ghost
(bootloader) revision-hardware: 0x8300
(bootloader) radio: 0x1
(bootloader) secure: yes
(bootloader) mid: 026b
(bootloader) serialno: T01760H6DV
(bootloader) qe: qe 0/0
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 805306368
(bootloader) uid: 1A4081050C000100000000000000
(bootloader) imei: 354986050730847
(bootloader) meid:
(bootloader) sku: 000000000000000
(bootloader) cid: 0x0c
(bootloader) iccid:
(bootloader) date: 04-03-2014
(bootloader) cust_md5:
(bootloader) reason: Reboot to bootloader
(bootloader) ro.build.date: Mon Mar 28 06:05:44 CDT 2016
(bootloader) ro.build.id: LPAS23.12-21.7-1
(bootloader) ro.build.tags: release-keys
(bootloader) ro.build.type: user
(bootloader) ro.build.user: hudsoncm
(bootloader) ro.build.version.codename: REL
(bootloader) ro.build.version.incremental: 1
(bootloader) ro.build.version.release: 5.1
(bootloader) ro.mot.build.customerid: RETAR
(bootloader) ro.product.name: ghost_retar
(bootloader) ro.build.fingerprint[0]: motorola/ghost_retar/ghost:5.1/L
(bootloader) ro.build.fingerprint[1]: PAS23.12-21.7-1/1:user/release-k
(bootloader) ro.build.fingerprint[2]: eys
(bootloader) ro.build.version.full[0]: Blur_Version.222.201.1.ghost_row
(bootloader) ro.build.version.full[1]: .Latam.en.AR
(bootloader) kernel.version[0]: Linux version 3.4.42-gc0e6937 (h
(bootloader) kernel.version[1]: udsoncm@ilclbld30) (gcc version
(bootloader) kernel.version[2]: 4.8 (GCC) ) #1 SMP PREEMPT Mon M
(bootloader) kernel.version[3]: ar 28 06:17:00 CDT 2016

all:
finished. total time: 0.299s

C:\adb>

Highlighted
AdrianaBio
Fanfold Paper
Posts: 2
Registered: ‎11-09-2018
Location: BR
Views: 221
Message 5064 of 5,084

Re: Bootloader Unlock Problems?

please help me...

 

C:\adb>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.06
(bootloader) product: athene_16mp
(bootloader) board: athene_16mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG QX13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: 0024362559
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 58825F0100000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 354119077136513
(bootloader) meid:
(bootloader) date: 08-04-2016
(bootloader) sku: XT1640
(bootloader) battid: SNN5970A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Jul 6 19:10:48 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/athene_f/athene_f:7.0/NPJ
(bootloader) ro.build.fingerprint[1]: S25.93-14-18/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.236.3.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband[0]: M8952_70030.25.03.62R ATHENE_BRAZIL_DS
(bootloader) version-baseband[1]: DS_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-ge03508d-00131-g44
(bootloader) kernel.version[1]: 2576f (hudsoncm@ilclbld72) (gcc version
(bootloader) kernel.version[2]: 4.8 (GCC) ) #1 SMP PREEMPT Wed Mar 28 06
(bootloader) kernel.version[3]: :58:16 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VB1.06-0-g57d1343
(bootloader) rpm.git: git=a970ead
(bootloader) tz.git: git=7c9e7e8-dirty
(bootloader) hyp.git: git=7c9e7e8-dirty
(bootloader) keymaster.git: git=7c9e7e8-dirty
(bootloader) cmnlib.git: git=7c9e7e8-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.06-0-g0edfb0d
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
all: listed above
finished. total time: 1.339s

and 

 

C:\adb>fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.157s]
finished. total time: 0.170s

C:\adb>

thanks in advance!

 

eddy31
What's DOS?
Posts: 2
Registered: ‎11-09-2018
Location: MX
Views: 187
Message 5065 of 5,084

Re: Bootloader Unlock Problems?

i need help


C:\Users\Garza\Desktop\platform-tools>fastboot devices
ZY223B6SQH fastboot

C:\Users\Garza\Desktop\platform-tools>fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.111s]
finished. total time: 0.111s

 

C:\Users\Garza\Desktop\platform-tools>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.07
(bootloader) product: athene_16mp
(bootloader) board: athene_16mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 5
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SKHYNIX HBG4a2 RV=08 PV=E4 FV=00000000000000E4
(bootloader) ram: 2GB SKHYNIX LP3 DIE=8Gb M5=06 M6=03 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY223B6SQH
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 7A3AA60000000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 354116071289215
(bootloader) meid:
(bootloader) date: 06-13-2016
(bootloader) sku: XT1641
(bootloader) battid: SNN5966A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Thu Apr 21 13: 1:48 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/athene_f/athene_f:7.0/NPJ
(bootloader) ro.build.fingerprint[1]: S25.93-14-18/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.236.3.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband[0]: M8952_70030.25.03.62.02R ATHENE_LATAM_
(bootloader) version-baseband[1]: DSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-ge03508d-00131-g44
(bootloader) kernel.version[1]: 2576f (hudsoncm@ilclbld72) (gcc version
(bootloader) kernel.version[2]: 4.8 (GCC) ) #1 SMP PREEMPT Wed Mar 28 06
(bootloader) kernel.version[3]: :58:16 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VB1.07-0-g57d1343
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=69dd24b-dirty
(bootloader) hyp.git: git=69dd24b-dirty
(bootloader) keymaster.git: git=69dd24b-dirty
(bootloader) cmnlib.git: git=69dd24b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.07-0-gf9b89ba
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
all: listed above
finished. total time: 0.082s


...

Moto Sr Moderator
Moto Sr Moderator
Posts: 27,122
Registered: ‎02-02-2016
Location: US
Views: 170
Message 5066 of 5,084

Re: Bootloader Unlock Problems?

@vALT0r

 

If you used the data scrub tool, and you get the message "Your device does not qualify for bootloader unlocking" Then it is likely your device can't be unlocked. Either the CID value is not valid, or the device is to old

See the CID value and what is valid here https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/Bootloader-Unlock-Problems/m-p/3222809

See this unlocking page for eligible devices. Note that older devices may not be eligible. https://support.motorola.com/us/en/solution/MS87215

 

The original Moto X is over 5 years old. 


* Search box is your friend * I don't respond to PM if question belongs in forum
Moto Sr Moderator
Moto Sr Moderator
Posts: 27,122
Registered: ‎02-02-2016
Location: US
Views: 168
Message 5067 of 5,084

Re: Bootloader Unlock Problems?

@AdrianaBio and @eddy31

 

As mentioned before:

 

If the output of fastboot oem get_unlock_data shows unavailable/failed then service is needed. There is no way to provide an unlock code if that command fails.


* Search box is your friend * I don't respond to PM if question belongs in forum
vALT0r
Paper Tape
Posts: 2
Registered: ‎11-08-2018
Location: AR
Views: 157
Message 5068 of 5,084

Re: Bootloader Unlock Problems?

I have used the scrub tool, and it says its not eligible, but, on that link it says that 0x000C might be unlockable

Your device is unlockable if the CID

value returned is:

0x0000

0x0003

0x0007

0x0009

0x000B

0x000C

0x000D

0x000E

0x0014

0x00DE

0x0032

 

Curser
Paper Tape
Posts: 1
Registered: ‎11-09-2018
Location: US
Views: 155
Message 5069 of 5,084

Re: Bootloader Unlock Problems?

Hello, and thanks this is a great forum.

 

PLEASE HELP me unlock my bootloader:

 

C:\xt1096>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 6020
(bootloader) product: victara
(bootloader) secure: yes
(bootloader) hwrev: 0x82BF
(bootloader) radio: 0x4
(bootloader) emmc: 16GB Sandisk REV=07 PRV=01 TYPE=57
(bootloader) ram: 2048MB Hynix S8 SDRAM DIE=8Gb
(bootloader) cpu: MSM8974AC ES1.1
(bootloader) serialno: TA9921DQ2A
(bootloader) cid: 0x0002
(bootloader) channelid: 0x83
(bootloader) uid: 351C350D0B000000000000000000
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 990005087245701
(bootloader) meid:
(bootloader) date: 04-07-2016
(bootloader) sku: XT1096
(bootloader) iccid: 89148000001486782880
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Thu Sep 15 1:39: 5 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/victara_verizon/victara:5
(bootloader) ro.build.fingerprint[1]: .1/LPES23.32-25-5-5/3:user/release
(bootloader) ro.build.fingerprint[2]: -keys
(bootloader) ro.build.version.full[0]: Blur_Version.23.221.5.victara_ver
(bootloader) ro.build.version.full[1]: izon.verizon.en.US
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband[0]: MSM8974BP_4235210.110.09.13R VICTARA_V
(bootloader) version-baseband[1]: ZW_CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-gdd04463-00032-g1dc
(bootloader) kernel.version[1]: 8d38 (hudsoncm@ilclbld87) (gcc version 4
(bootloader) kernel.version[2]: .8 (GCC) ) #1 SMP PREEMPT Wed Sep 14 05:
(bootloader) kernel.version[3]: 05:37 CDT 2016
(bootloader) sdi.git: git=MBM-NG-V60.20-0-g582b967
(bootloader) sbl1.git: git=MBM-NG-V60.20-0-g5147b20
(bootloader) rpm.git: git=MBM-NG-V60.20-0-gc54d917
(bootloader) tz.git: git=MBM-NG-V60.20-0-gc8cfdbe
(bootloader) aboot.git: git=MBM-NG-V60.20-0-g78a2c4f
(bootloader) qe: qe 0/0
(bootloader) ro.carrier: vzw
all: listed above
finished. total time: 0.247s

 

C:\xt1096>fastboot oem get_unlock_data
...
(bootloader) 9900050872457010#54413939323144
(bootloader) 51324100585431303936000000#BC36
(bootloader) 2FC08CD9F0904CAA4FC2F7FB8EBADFF
(bootloader) 634B2#351C350D0B000000000000000
(bootloader) 0000000
OKAY [ 0.062s]
finished. total time: 0.063s

 

Please hurry, I really want to get this done!  Thanks so much!

 

eddy31
What's DOS?
Posts: 2
Registered: ‎11-09-2018
Location: MX
Views: 110
Message 5070 of 5,084

Re: Bootloader Unlock Problems?

so where can i get service or how can i get it unlocked?

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