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LeoLepron
Punch Card
Posts: 7
Registered: ‎11-10-2018
Location: US
Views: 258
Message 5371 of 5,425

Re: Bootloader Unlock Problems?

I am receiving a "bootloader cannot be unlocked" message ("Your device does not qualify for bootloader unlocking") on the Motorola site. I have an XT1096 Verizon Moto X 2014

Please Help


(bootloader) 9900050873619120#54413436383030
(bootloader) 48374C00585431303936000000#DF97
(bootloader) 1353B3CFB54834271099255A63C35CF
(bootloader) A099F#4AD0CA0B0B000000000000000
(bootloader) 0000000
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: 6020
(bootloader) product: victara
(bootloader) secure: yes
(bootloader) hwrev: 0x82BF
(bootloader) radio: 0x4
(bootloader) emmc: 32GB Samsung REV=07 PRV=0B TYPE=57
(bootloader) ram: 2048MB Elpida S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8974AC ES1.1
(bootloader) serialno: TA46800H7L
(bootloader) cid: 0x0002
(bootloader) channelid: 0x83
(bootloader) uid: 4AD0CA0B0B000000000000000000
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 990005087361912
(bootloader) meid:
(bootloader) date: 03-23-2018
(bootloader) sku: XT1096
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Sep 14 5:42: 0 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/victara_verizon/victara:5
(bootloader) ro.build.fingerprint[1]: .1/LPES23.32-25-5-5/3:user/release
(bootloader) ro.build.fingerprint[2]: -keys
(bootloader) ro.build.version.full[0]: Blur_Version.23.221.5.victara_ver
(bootloader) ro.build.version.full[1]: izon.verizon.en.US
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband[0]: MSM8974BP_4235210.110.09.13R VICTARA_V
(bootloader) version-baseband[1]: ZW_CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-gdd04463-00032-g1dc
(bootloader) kernel.version[1]: 8d38 (hudsoncm@ilclbld87) (gcc version 4
(bootloader) kernel.version[2]: .8 (GCC) ) #1 SMP PREEMPT Wed Sep 14 05:
(bootloader) kernel.version[3]: 05:37 CDT 2016
(bootloader) sdi.git: git=MBM-NG-V60.20-0-g582b967
(bootloader) sbl1.git: git=MBM-NG-V60.20-0-g5147b20
(bootloader) rpm.git: git=MBM-NG-V60.20-0-gc54d917
(bootloader) tz.git: git=MBM-NG-V60.20-0-gc8cfdbe
(bootloader) aboot.git: git=MBM-NG-V60.20-0-g78a2c4f
(bootloader) qe: qe 1/1
(bootloader) ro.carrier: vzw
all: listed above
finished. total time: 0.476s

Highlighted
RishiShendkar
What's DOS?
Posts: 2
Registered: ‎03-15-2018
Location: IN
Views: 228
Message 5372 of 5,425

Re: Bootloader Unlock Problems?

I was asked to reflash nougat once from customer service center. Which they charged me unnecessary for. And it didnt help. I am still getting no unlock data. Please help!

Moto Sr Moderator
Moto Sr Moderator
Posts: 27,475
Registered: ‎02-02-2016
Location: US
Views: 207
Message 5373 of 5,425

Re: Bootloader Unlock Problems?

@Jakejh

 

Your request has been submitted. Please allow at least 2 business days and watch your spam/social email folders for a response.


* Search box is your friend * I don't respond to PM if question belongs in forum
Moto Sr Moderator
Moto Sr Moderator
Posts: 27,475
Registered: ‎02-02-2016
Location: US
Views: 203
Message 5374 of 5,425

Re: Bootloader Unlock Problems?

@thedipling

 

Your request has been submitted. Please allow at least 2 business days and watch your spam/social email folders for a response.


* Search box is your friend * I don't respond to PM if question belongs in forum
Senior MotoAgent
Senior MotoAgent
Posts: 6,487
Registered: ‎02-02-2016
Location: US
Views: 196
Message 5375 of 5,425

Re: Bootloader Unlock Problems?


@vet-samet wrote:
hi.

i posted last week. but there is no answer yet. Smiley Sad

Please, check your email/spam, we sent you an email with the information on Friday.

 

Best regards,

Suny

Senior MotoAgent
Senior MotoAgent
Posts: 6,487
Registered: ‎02-02-2016
Location: US
Views: 191
Message 5376 of 5,425

Re: Bootloader Unlock Problems?


@LeoLepron wrote:

I am receiving a "bootloader cannot be unlocked" message ("Your device does not qualify for bootloader unlocking") on the Motorola site. I have an XT1096 Verizon Moto X 2014

Please Help


(bootloader) 9900050873619120#54413436383030
(bootloader) 48374C00585431303936000000#DF97
(bootloader) 1353B3CFB54834271099255A63C35CF
(bootloader) A099F#4AD0CA0B0B000000000000000
(bootloader) 0000000
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: 6020
(bootloader) product: victara
(bootloader) secure: yes
(bootloader) hwrev: 0x82BF
(bootloader) radio: 0x4
(bootloader) emmc: 32GB Samsung REV=07 PRV=0B TYPE=57
(bootloader) ram: 2048MB Elpida S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8974AC ES1.1
(bootloader) serialno: TA46800H7L
(bootloader) cid: 0x0002
(bootloader) channelid: 0x83
(bootloader) uid: 4AD0CA0B0B000000000000000000
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 990005087361912
(bootloader) meid:
(bootloader) date: 03-23-2018
(bootloader) sku: XT1096
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Sep 14 5:42: 0 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/victara_verizon/victara:5
(bootloader) ro.build.fingerprint[1]: .1/LPES23.32-25-5-5/3:user/release
(bootloader) ro.build.fingerprint[2]: -keys
(bootloader) ro.build.version.full[0]: Blur_Version.23.221.5.victara_ver
(bootloader) ro.build.version.full[1]: izon.verizon.en.US
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband[0]: MSM8974BP_4235210.110.09.13R VICTARA_V
(bootloader) version-baseband[1]: ZW_CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-gdd04463-00032-g1dc
(bootloader) kernel.version[1]: 8d38 (hudsoncm@ilclbld87) (gcc version 4
(bootloader) kernel.version[2]: .8 (GCC) ) #1 SMP PREEMPT Wed Sep 14 05:
(bootloader) kernel.version[3]: 05:37 CDT 2016
(bootloader) sdi.git: git=MBM-NG-V60.20-0-g582b967
(bootloader) sbl1.git: git=MBM-NG-V60.20-0-g5147b20
(bootloader) rpm.git: git=MBM-NG-V60.20-0-gc54d917
(bootloader) tz.git: git=MBM-NG-V60.20-0-gc8cfdbe
(bootloader) aboot.git: git=MBM-NG-V60.20-0-g78a2c4f
(bootloader) qe: qe 1/1
(bootloader) ro.carrier: vzw
all: listed above
finished. total time: 0.476s


LeoLepron,

 

We sent you an email with important information on Friday 8th. Please, check your email/spam.

 

Best regards,

Suny

Senior MotoAgent
Senior MotoAgent
Posts: 6,487
Registered: ‎02-02-2016
Location: US
Views: 182
Message 5377 of 5,425

Re: Bootloader Unlock Problems?


@RishiShendkar wrote:

I was asked to reflash nougat once from customer service center. Which they charged me unnecessary for. And it didnt help. I am still getting no unlock data. Please help!


Good day RishiShendkar,

 

Thank you for your report. Please, let us help you. I just escalated your case, I am going to provide you with an update as soon as possible.

 

Best regards,

Suny

baerlinaer
Paper Tape
Posts: 3
Registered: ‎02-11-2019
Location: DE
Views: 149
Message 5378 of 5,425

Re: Bootloader Unlock Problems?

I get the Message: "Your device does not qualify for bootloader unlocking."

 

fastboot oem get_unlock_data
(bootloader) Unlock data:
(bootloader) 3A15580928219497#
(bootloader) 5A5932323435504A324E004D6F746F2047200000#
(bootloader) 0CBDC527F199CAA0D4CAA40BA3BD304038CBECD4#
(bootloader) 79B77B82000000000000000000000000
OKAY [  0.011s]
fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.92
(bootloader) product: potter
(bootloader) board: potter
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX1BMB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 3GB SAMSUNG LP3 DIE=6Gb M5=01 M6=05 M7=00 M8=7B
(bootloader) cpu: MSM8953
(bootloader) serialno: ZY2245PJ2N
(bootloader) cid: 0x0032
(bootloader) channelid: 0x40
(bootloader) uid: 79B77B8200000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Volume down key pressed
(bootloader) imei: 351859082124979
(bootloader) meid: 
(bootloader) date: 05-09-2017
(bootloader) sku: XT1685
(bootloader) carrier_sku: 
(bootloader) battid: 
(bootloader) iccid: 
(bootloader) cust_md5: 
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sun Mar  1  0:33:44 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:8.1.0/O
(bootloader) ro.build.fingerprint[1]: PSS28.85-13-5/2f72:user/release-ke
(bootloader) ro.build.fingerprint[2]: ys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.28.221.6.potter.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0
(bootloader) version-baseband[0]: M8953_41.50.07.82.01R POTTER_EMEADSDS_
(bootloader) version-baseband[1]: CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g25df3ab (hud
(bootloader) kernel.version[1]: soncm@ilclbld33) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]:  Tue Dec 11 03:41:07 CST 2018
(bootloader) sbl1.git: git=MBM-NG-VC0.92-0-gd009c3b
(bootloader) rpm.git: git=92e5e21-dirty
(bootloader) tz.git: git=78cf54a-dirty
(bootloader) devcfg.git: git=78cf54a-dirty
(bootloader) keymaster.git: git=78cf54a-dirty
(bootloader) cmnlib.git: git=78cf54a-dirty
(bootloader) cmnlib64.git: git=78cf54a-dirty
(bootloader) prov.git: git=78cf54a-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.92-0-g3ea8df0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: reteu
(bootloader) current-slot: 
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above

It's a Moto G5 plus.

Thanks for your help.

anujsarwang
Fanfold Paper
Posts: 9
Registered: ‎04-19-2017
Location: IN
Views: 128
Message 5379 of 5,425

Re: Bootloader Unlock Problems?

when i try to unlock bootloader in moto g4 plus it says unlock data unavailable

 

 

(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.274s]
finished. total time: 0.275s

 

help me please

juan175
Paper Tape
Posts: 2
Registered: ‎02-12-2019
Location: PE
Views: 101
Message 5380 of 5,425

Re: Bootloader Unlock Problems?

Hello, I want to open the bootloader of my motorcycle g5 plus xt1601, but this message appears when I enter the code in the unlocking page "Your device does not qualify for bootloader unlocking", any solution?

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