02-09-2019 09:32 AM
I am receiving a "bootloader cannot be unlocked" message ("Your device does not qualify for bootloader unlocking") on the Motorola site. I have an XT1096 Verizon Moto X 2014
Please Help
(bootloader) 9900050873619120#54413436383030
(bootloader) 48374C00585431303936000000#DF97
(bootloader) 1353B3CFB54834271099255A63C35CF
(bootloader) A099F#4AD0CA0B0B000000000000000
(bootloader) 0000000
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: 6020
(bootloader) product: victara
(bootloader) secure: yes
(bootloader) hwrev: 0x82BF
(bootloader) radio: 0x4
(bootloader) emmc: 32GB Samsung REV=07 PRV=0B TYPE=57
(bootloader) ram: 2048MB Elpida S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8974AC ES1.1
(bootloader) serialno: TA46800H7L
(bootloader) cid: 0x0002
(bootloader) channelid: 0x83
(bootloader) uid: 4AD0CA0B0B000000000000000000
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 990005087361912
(bootloader) meid:
(bootloader) date: 03-23-2018
(bootloader) sku: XT1096
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Sep 14 5:42: 0 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/victara_verizon/victara:5
(bootloader) ro.build.fingerprint[1]: .1/LPES23.32-25-5-5/3:user/release
(bootloader) ro.build.fingerprint[2]: -keys
(bootloader) ro.build.version.full[0]: Blur_Version.23.221.5.victara_ver
(bootloader) ro.build.version.full[1]: izon.verizon.en.US
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband[0]: MSM8974BP_4235210.110.09.13R VICTARA_V
(bootloader) version-baseband[1]: ZW_CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-gdd04463-00032-g1dc
(bootloader) kernel.version[1]: 8d38 (hudsoncm@ilclbld87) (gcc version 4
(bootloader) kernel.version[2]: .8 (GCC) ) #1 SMP PREEMPT Wed Sep 14 05:
(bootloader) kernel.version[3]: 05:37 CDT 2016
(bootloader) sdi.git: git=MBM-NG-V60.20-0-g582b967
(bootloader) sbl1.git: git=MBM-NG-V60.20-0-g5147b20
(bootloader) rpm.git: git=MBM-NG-V60.20-0-gc54d917
(bootloader) tz.git: git=MBM-NG-V60.20-0-gc8cfdbe
(bootloader) aboot.git: git=MBM-NG-V60.20-0-g78a2c4f
(bootloader) qe: qe 1/1
(bootloader) ro.carrier: vzw
all: listed above
finished. total time: 0.476s
02-10-2019 07:10 PM
I was asked to reflash nougat once from customer service center. Which they charged me unnecessary for. And it didnt help. I am still getting no unlock data. Please help!
02-11-2019 06:13 AM
@Jakejh
Your request has been submitted. Please allow at least 2 business days and watch your spam/social email folders for a response.
02-11-2019 06:16 AM
@thedipling
Your request has been submitted. Please allow at least 2 business days and watch your spam/social email folders for a response.
02-11-2019 06:22 AM
@vet-samet wrote:
hi.
i posted last week. but there is no answer yet.
Please, check your email/spam, we sent you an email with the information on Friday.
Best regards,
Suny
02-11-2019 06:25 AM
@LeoLepron wrote:
I am receiving a "bootloader cannot be unlocked" message ("Your device does not qualify for bootloader unlocking") on the Motorola site. I have an XT1096 Verizon Moto X 2014
Please Help
(bootloader) 9900050873619120#54413436383030
(bootloader) 48374C00585431303936000000#DF97
(bootloader) 1353B3CFB54834271099255A63C35CF
(bootloader) A099F#4AD0CA0B0B000000000000000
(bootloader) 0000000
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: 6020
(bootloader) product: victara
(bootloader) secure: yes
(bootloader) hwrev: 0x82BF
(bootloader) radio: 0x4
(bootloader) emmc: 32GB Samsung REV=07 PRV=0B TYPE=57
(bootloader) ram: 2048MB Elpida S8 SDRAM DIE=4Gb
(bootloader) cpu: MSM8974AC ES1.1
(bootloader) serialno: TA46800H7L
(bootloader) cid: 0x0002
(bootloader) channelid: 0x83
(bootloader) uid: 4AD0CA0B0B000000000000000000
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 990005087361912
(bootloader) meid:
(bootloader) date: 03-23-2018
(bootloader) sku: XT1096
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Sep 14 5:42: 0 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/victara_verizon/victara:5
(bootloader) ro.build.fingerprint[1]: .1/LPES23.32-25-5-5/3:user/release
(bootloader) ro.build.fingerprint[2]: -keys
(bootloader) ro.build.version.full[0]: Blur_Version.23.221.5.victara_ver
(bootloader) ro.build.version.full[1]: izon.verizon.en.US
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband[0]: MSM8974BP_4235210.110.09.13R VICTARA_V
(bootloader) version-baseband[1]: ZW_CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-gdd04463-00032-g1dc
(bootloader) kernel.version[1]: 8d38 (hudsoncm@ilclbld87) (gcc version 4
(bootloader) kernel.version[2]: .8 (GCC) ) #1 SMP PREEMPT Wed Sep 14 05:
(bootloader) kernel.version[3]: 05:37 CDT 2016
(bootloader) sdi.git: git=MBM-NG-V60.20-0-g582b967
(bootloader) sbl1.git: git=MBM-NG-V60.20-0-g5147b20
(bootloader) rpm.git: git=MBM-NG-V60.20-0-gc54d917
(bootloader) tz.git: git=MBM-NG-V60.20-0-gc8cfdbe
(bootloader) aboot.git: git=MBM-NG-V60.20-0-g78a2c4f
(bootloader) qe: qe 1/1
(bootloader) ro.carrier: vzw
all: listed above
finished. total time: 0.476s
We sent you an email with important information on Friday 8th. Please, check your email/spam.
Best regards,
Suny
02-11-2019 06:57 AM
@RishiShendkar wrote:
I was asked to reflash nougat once from customer service center. Which they charged me unnecessary for. And it didnt help. I am still getting no unlock data. Please help!
Good day RishiShendkar,
Thank you for your report. Please, let us help you. I just escalated your case, I am going to provide you with an update as soon as possible.
Best regards,
Suny
02-11-2019 06:28 PM - edited 02-11-2019 06:31 PM
I get the Message: "Your device does not qualify for bootloader unlocking."
fastboot oem get_unlock_data (bootloader) Unlock data: (bootloader) 3A15580928219497# (bootloader) 5A5932323435504A324E004D6F746F2047200000# (bootloader) 0CBDC527F199CAA0D4CAA40BA3BD304038CBECD4# (bootloader) 79B77B82000000000000000000000000 OKAY [ 0.011s]
fastboot getvar all (bootloader) version: 0.5 (bootloader) version-bootloader: moto-msm8953-C0.92 (bootloader) product: potter (bootloader) board: potter (bootloader) secure: yes (bootloader) hwrev: P3B (bootloader) radio: 3 (bootloader) storage-type: emmc (bootloader) emmc: 32GB SAMSUNG RX1BMB RV=08 PV=07 FV=0000000000000007 (bootloader) ram: 3GB SAMSUNG LP3 DIE=6Gb M5=01 M6=05 M7=00 M8=7B (bootloader) cpu: MSM8953 (bootloader) serialno: ZY2245PJ2N (bootloader) cid: 0x0032 (bootloader) channelid: 0x40 (bootloader) uid: 79B77B8200000000000000000000 (bootloader) securestate: oem_locked (bootloader) iswarrantyvoid: no (bootloader) max-download-size: 534773760 (bootloader) reason: Volume down key pressed (bootloader) imei: 351859082124979 (bootloader) meid: (bootloader) date: 05-09-2017 (bootloader) sku: XT1685 (bootloader) carrier_sku: (bootloader) battid: (bootloader) iccid: (bootloader) cust_md5: (bootloader) max-sparse-size: 268435456 (bootloader) current-time: "Sun Mar 1 0:33:44 UTC 1970" (bootloader) ro.build.fingerprint[0]: motorola/potter_n/potter_n:8.1.0/O (bootloader) ro.build.fingerprint[1]: PSS28.85-13-5/2f72:user/release-ke (bootloader) ro.build.fingerprint[2]: ys (bootloader) poweroffalarm: 0 (bootloader) ro.build.version.full[0]: Blur_Version.28.221.6.potter.reta (bootloader) ro.build.version.full[1]: il.en.US (bootloader) ro.build.version.qcom: LA.UM.6.6.r1-08600-89xx.0 (bootloader) version-baseband[0]: M8953_41.50.07.82.01R POTTER_EMEADSDS_ (bootloader) version-baseband[1]: CUST (bootloader) kernel.version[0]: Linux version 3.18.71-perf-g25df3ab (hud (bootloader) kernel.version[1]: soncm@ilclbld33) (gcc version 4.9.x 2015 (bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT (bootloader) kernel.version[3]: Tue Dec 11 03:41:07 CST 2018 (bootloader) sbl1.git: git=MBM-NG-VC0.92-0-gd009c3b (bootloader) rpm.git: git=92e5e21-dirty (bootloader) tz.git: git=78cf54a-dirty (bootloader) devcfg.git: git=78cf54a-dirty (bootloader) keymaster.git: git=78cf54a-dirty (bootloader) cmnlib.git: git=78cf54a-dirty (bootloader) cmnlib64.git: git=78cf54a-dirty (bootloader) prov.git: git=78cf54a-dirty (bootloader) aboot.git: git=MBM-NG-VC0.92-0-g3ea8df0 (bootloader) frp-state: no protection (0) (bootloader) ro.carrier: reteu (bootloader) current-slot: (bootloader) slot-suffixes: _a (bootloader) slot-count: 1 (bootloader) slot-successful:_a: INVALID (bootloader) slot-successful:_b: INVALID (bootloader) slot-bootable:_a: INVALID (bootloader) slot-bootable:_b: INVALID (bootloader) slot-retry-count:_a: unknown (bootloader) slot-retry-count:_b: unknown all: listed above
It's a Moto G5 plus.
Thanks for your help.
02-12-2019 12:11 AM
when i try to unlock bootloader in moto g4 plus it says unlock data unavailable
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.274s]
finished. total time: 0.275s
help me please
02-12-2019 07:59 AM
Hello, I want to open the bootloader of my motorcycle g5 plus xt1601, but this message appears when I enter the code in the unlocking page "Your device does not qualify for bootloader unlocking", any solution?