cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Moto Sr Moderator
Moto Sr Moderator
Posts: 28,189
Registered: ‎02-02-2016
Location: US
Views: 420
Message 5811 of 5,919

Re: Bootloader Unlock Problems?

@kimlugo20

 

Not enough information

 

Please provide output of getvar all and get OEM unlock data - unformatted. Cut and paste it all from cmd window


* Search box is your friend * I don't respond to PM if question belongs in forum
Moto Sr Moderator
Moto Sr Moderator
Posts: 28,189
Registered: ‎02-02-2016
Location: US
Views: 420
Message 5812 of 5,919

Re: Bootloader Unlock Problems?


@Madafoka wrote:

Hi, i have problem to get the unlock key. After i press the "request unlock key" and accept the pop out window happens nothing. I´ve allready tried 3 browsers. Thanks for help


I don't know what to say. I just did this with 2 different devices and got unlock keys - Chrome on Windows 10. It is working fine for me. 


* Search box is your friend * I don't respond to PM if question belongs in forum
tom_etc
Fanfold Paper
Posts: 7
Registered: ‎10-29-2012
Location: US
Views: 381
Message 5813 of 5,919

Re: Bootloader Unlock Problems?

 I only just today received my unlock code, and i'm happy to say everything worked.  i submitted at the end of may, and today is july 4th.  am i whining about it? nah, i did enough whining already, I just want those of you waiting for yours to know it really can take a month to get it.  hang in there, and don't freak out like i did Smiley Wink  i'm sure @alphadog would appreciate it. =p  good luck all.

Highlighted
Moto Sr Moderator
Moto Sr Moderator
Posts: 28,189
Registered: ‎02-02-2016
Location: US
Views: 371
Message 5814 of 5,919

Re: Bootloader Unlock Problems?


@tom_etc wrote:

 I only just today received my unlock code, and i'm happy to say everything worked.  i submitted at the end of may, and today is july 4th.  am i whining about it? nah, i did enough whining already, I just want those of you waiting for yours to know it really can take a month to get it.  hang in there, and don't freak out like i did Smiley Wink  i'm sure @alphadog would appreciate it. =p  good luck all.


Thanks for reporting back,and glad it worked - if it does go past a few weeks, feel free to whine (a little), and I can send a message to those that do the unlock work. 


* Search box is your friend * I don't respond to PM if question belongs in forum
AleAlee
Punch Card
Posts: 14
Registered: ‎06-12-2019
Location: AR
Views: 362
Message 5815 of 5,919

Re: Bootloader Unlock Problems?

Hace más de una semana que espero el código y no me llega... 

Moto Sr Moderator
Moto Sr Moderator
Posts: 28,189
Registered: ‎02-02-2016
Location: US
Views: 346
Message 5816 of 5,919

Re: Bootloader Unlock Problems?


@AleAlee wrote:

Hace más de una semana que espero el código y no me llega... 


Yes, it could take a few weeks. It has been less then 2 weeks. 


* Search box is your friend * I don't respond to PM if question belongs in forum
Senior MotoAgent
Senior MotoAgent
Posts: 2,144
Registered: ‎03-03-2016
Location: US
Views: 316
Message 5817 of 5,919

Re: Bootloader Unlock Problems?


@WarleySoares wrote:

(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: 6016
(bootloader) product: victara
(bootloader) secure: yes
(bootloader) hwrev: 0x82BF
(bootloader) radio: 0x1
(bootloader) emmc: 32GB Sandisk REV=07 PRV=01 TYPE=57
(bootloader) ram: 2048MB Hynix S8 SDRAM DIE=8Gb
(bootloader) cpu: MSM8974AC ES1.1
(bootloader) serialno: 0013970365
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 65CCED110B000000000000000000
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 353320066359386
(bootloader) meid:
(bootloader) date: 2015-07-16
(bootloader) sku: XT1097
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Apr 15 3:17:41 UTC 2015"
(bootloader) ro.build.fingerprint[0]: motorola/victara_retbr/victara:5.1
(bootloader) ro.build.fingerprint[1]: /LPE23.32-14/13:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.23.11.14.victara_ret
(bootloader) ro.build.version.full[1]: br.retbr.en.BR
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband[0]: MSM8974BP_4235210.110.09.11R VICTARA_S
(bootloader) version-baseband[1]: INGLELA_CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-g0ced813 (hudsoncm@
(bootloader) kernel.version[1]: ilclbld28) (gcc version 4.8 (GCC) ) #1 S
(bootloader) kernel.version[2]: MP PREEMPT Thu Apr 16 16:40:09 CDT 2015
(bootloader) sdi.git: git=MBM-NG-V60.16-0-g582b967
(bootloader) sbl1.git: git=MBM-NG-V60.16-0-gfd10553
(bootloader) rpm.git: git=MBM-NG-V60.16-0-gc54d917
(bootloader) tz.git: git=MBM-NG-V60.16-0-g04e322b
(bootloader) aboot.git: git=MBM-NG-V60.16-0-g496ce05
(bootloader) qe: qe 0/0
(bootloader) ro.carrier: unknown
all: listed above
finished. total time: 0.195s

 

I get "Could not get unlock data!" error when execute "fastboot oem get_unlock_data". Thanks in advance.


Good day @WarleySoares,

 

Can you please share this information with us?

 

fastboot getvar all
fastboot oem get_unlock_data

 

The "fastboot oem get_unlock_data" is important to us in order to get the code for your device.

 

You can send it as a Text and not as an image and remember that the IMEI needs to be included.

 

Regards,

Abigail

WarleySoares
Paper Tape
Posts: 3
Registered: ‎06-15-2019
Location: BR
Views: 307
Message 5818 of 5,919

Re: Bootloader Unlock Problems?

The output of "fastboot getvar all" is the text you replied.

 

The IMEI is: 353320066359386

 

The command "fastboot oem get_unlock_data" return an error. But i can provide a complete output later.

jcamrivera
Paper Tape
Posts: 1
Registered: ‎07-05-2019
Location: MX
Views: 295
Message 5819 of 5,919

Re: Bootloader Unlock Problems?

Hi, I'm having issues getting the unlock code, can you provide me one? Attached will find the output for fastboot codes:

 

fastboot oem get_unlock_data
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.007s]
Finished. Total time: 0.007s

 

 

fastboot getvar all 
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8996-92.03
(bootloader) product: sheridan
(bootloader) board: sheridan
(bootloader) secure: yes
(bootloader) hwrev: P3B
(bootloader) radio: 2
(bootloader) storage-type: ufs
(bootloader) ufs: 64GB SAMSUNG KLUCG4J1CB-B0B1 FV=0800
(bootloader) ram: 4GB SKHYNIX LP4 DIE=8Gb M5=06 M6=03 M7=00 M8=08
(bootloader) cpu: MSM8996
(bootloader) serialno: ZY223TH3BP
(bootloader) cid: 0x0000
(bootloader) channelid: 0x22
(bootloader) uid: 43F7001E00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 358180071370942
(bootloader) meid:
(bootloader) date: 12-27-2016
(bootloader) sku: XT1650-03
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Jan 21 5:30:16 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/griffin/griffin:8.0.0/OPL
(bootloader) ro.build.fingerprint[1]: 27.76-71-2-3/3:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.27.271.3.griffin.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-04400-89xx.0
(bootloader) version-baseband: M8996_1239.53.01.126.29.01R SRS
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g63fe64c-0006
(bootloader) kernel.version[1]: 2-gdf10a01 (hudsoncm@ilclbld120) (gcc ve
(bootloader) kernel.version[2]: rsion 4.9.x 20150123 (prerelease) (GCC)
(bootloader) kernel.version[3]: ) #1 SMP PREEMPT Tue Sep 25 04:27:10 CDT
(bootloader) kernel.version[4]: 2018
(bootloader) xbl.git: git=MBM-NG-V92.03-0-gcdce58f
(bootloader) rpm.git: git=MBM-NG-V92.03-0-g722a114
(bootloader) tz.git: git=5b45243-dirty
(bootloader) hyp.git: git=5b45243-dirty
(bootloader) devcfg.git: git=5b45243-dirty
(bootloader) keymaster.git: git=5b45243-dirty
(bootloader) cmnlib.git: git=5b45243-dirty
(bootloader) cmnlib64.git: git=5b45243-dirty
(bootloader) prov.git: git=5b45243-dirty
(bootloader) pmic.git: git=MBM-NG-V92.03-0-gcdce58f
(bootloader) aboot.git: git=MBM-NG-V92.03-0-gfb81184
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: retmx
all: listed above
Finished. Total time: 0.011s

 

Thanks!

Moto Sr Moderator
Moto Sr Moderator
Posts: 28,189
Registered: ‎02-02-2016
Location: US
Views: 280
Message 5820 of 5,919

Re: Bootloader Unlock Problems?

As mentioned before:

 

If the output of fastboot oem get_unlock_data shows unavailable/failed then service is needed. There is no way to provide an unlock code if that command fails.


* Search box is your friend * I don't respond to PM if question belongs in forum
Top Kudoed Authors