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blowingoff
What's DOS?
Posts: 1
Registered: ‎03-05-2017
Location: BR
Views: 633
Message 5911 of 5,971

Re: Bootloader Unlock Problems?

so, i'm getting "unlock data unavailable"... what you mean by "service is needed"??

Highlighted
Moto Sr Moderator
Moto Sr Moderator
Posts: 28,233
Registered: ‎02-02-2016
Location: US
Views: 586
Message 5912 of 5,971

Re: Bootloader Unlock Problems?

@oeb

 

If the output of fastboot oem get_unlock_data shows unavailable/failed then service is needed. There is no way to provide an unlock code if that command fails.


* Search box is your friend * I don't respond to PM if question belongs in forum
Moto Sr Moderator
Moto Sr Moderator
Posts: 28,233
Registered: ‎02-02-2016
Location: US
Views: 582
Message 5913 of 5,971

Re: Bootloader Unlock Problems?

@motorola05

 

no way to unlock that i know of


* Search box is your friend * I don't respond to PM if question belongs in forum
Moto Sr Moderator
Moto Sr Moderator
Posts: 28,233
Registered: ‎02-02-2016
Location: US
Views: 576
Message 5914 of 5,971

Re: Bootloader Unlock Problems?


@blowingoff wrote:

so, i'm getting "unlock data unavailable"... what you mean by "service is needed"??


A service center must service your phone so it provides proper output for unlock data.


* Search box is your friend * I don't respond to PM if question belongs in forum
iDardi
Punch Card
Posts: 2
Registered: ‎08-22-2019
Location: GE
Views: 512
Message 5915 of 5,971

Re: Bootloader Unlock Problems?

please help me,

 

C:\Users\imindadze\Desktop\adb-fastboot-tool-2019>fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-nash_tmo-1f35305-180905
(bootloader) product: nash
(bootloader) board: nash
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: NA_UMTS
(bootloader) storage-type: UFS
(bootloader) emmc: N/A
(bootloader) ufs: 64GB SAMSUNG KLUCG4J1ED-B0C1 FV=0200
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: MSM8998 2.1 (0)
(bootloader) serialno: ZY224BF4D4
(bootloader) cid: 0x0000
(bootloader) channelid: 0x1e
(bootloader) uid: 7DFC3D1E
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 354106090565349
(bootloader) meid:
(bootloader) date: 12-21-2018
(bootloader) sku: XT1601
(bootloader) carrier_sku:
(bootloader) battid: SNN5987A
(bootloader) battery-voltage: 3733
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/nash_tmo_c/nash:8.0.0/OCX
(bootloader) ro.build.fingerprint[1]: 27.109-51-11/4:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.27.301.4.nash_tmo_c.
(bootloader) ro.build.version.full[1]: tmo.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.4.r1-04300-8x98.0
(bootloader) version-baseband: M8998TMO_20207.117.02.41.02M NUS
(bootloader) kernel.version[0]: Linux version 4.4.78-perf-g15222f4 (huds
(bootloader) kernel.version[1]: oncm@ilclbld32) (gcc version 4.9.x 20150
(bootloader) kernel.version[2]: 123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Wed Sep 5 05:41:24 CDT 2018
(bootloader) git:abl: MBM-3.0-nash_tmo-1f35305-180905
(bootloader) git:xbl: MBM-3.0-nash_tmo-9869834-180905
(bootloader) gitSmiley Tonguemic: MBM-3.0-nash_tmo-9869834-180905
(bootloader) git:rpm: MBM-3.0-nash_tmo-b13e14f-180905
(bootloader) git:tz: MBM-3.0-nash_tmo-7d478e6-180905
(bootloader) git:hyp: MBM-3.0-nash_tmo-7d478e6-180905
(bootloader) git:devcfg: MBM-3.0-nash_tmo-7d478e6-180905
(bootloader) git:cmnlib: MBM-3.0-nash_tmo-7d478e6-180905
(bootloader) git:cmnlib64: MBM-3.0-nash_tmo-7d478e6-180905
(bootloader) git:keymaster: MBM-3.0-nash_tmo-7d478e6-180905
(bootloader) git:storsec: MBM-3.0-nash_tmo-7d478e6-180905
(bootloader) gitSmiley Tonguerov: MBM-3.0-nash_tmo-7d478e6-180905
(bootloader) qe: "qe 0/0"
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: retla1st
(bootloader) current-slot: _a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 2
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 0
all: listed above
Finished. Total time: 0.332s

 

C:\Users\imindadze\Desktop\adb-fastboot-tool-2019>fastboot oem get_unlock_data
(bootloader) Unlock data:
(bootloader) 3A45010609653594#5A593232344246
(bootloader) 344434004D6F746F205A200000#4090
(bootloader) A195D80A6AC51D85E819F506B67985F
(bootloader) 3F3AB#7DFC3D1E00000000000000000
(bootloader) 0000000
OKAY [ 0.032s]
Finished. Total time: 0.034s

 

 

 

3A45010609653594#5A593232344246344434004D6F746F205A200000#4090A195D80A6AC51D85E819F506B67985F3F3AB#7DFC3D1E000000000000000000000000

i use this sting, but it tels me that:  "Your device does not qualify for bootloader unlocking."

oeb
Fanfold Paper
Posts: 3
Registered: ‎08-20-2019
Location: DE
Views: 504
Message 5916 of 5,971

Re: Bootloader Unlock Problems?

If I need to send my device in for service for the bootloader to be unlockable, this covered under warranty.

I.e., does Lenovo or does my retailer cover shipping costs?

Alexisnpavlik
Paper Tape
Posts: 2
Registered: ‎08-22-2019
Location: AR
Views: 447
Message 5917 of 5,971

Re: Bootloader Unlock Problems?

Can you help me?

 


C:\Users\Alexis\Downloads\Unlook-BootLoader-motorola>fastboot oem get_unlock_
a
...
(bootloader) Unlock data:
(bootloader) 3A85910807745069#
(bootloader) 5A5932323338574E5456004D6F746F2047200000#
(bootloader) D1666A1C401291B77BF1129646A065836C3300CF#
(bootloader) FA219300000000000000000000000000
OKAY [ 0.975s]
finished. total time: 1.026s

C:\Users\Alexis\Downloads\Unlook-BootLoader-motorola>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.07
(bootloader) product: athene_16mp
(bootloader) board: athene_16mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 5
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG QX13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY2238WNTV
(bootloader) cid: 0x0032
(bootloader) channelid: 0x1a
(bootloader) uid: FA21930000000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 358198070470596
(bootloader) meid:
(bootloader) date: 07-25-2016
(bootloader) sku: XT1641
(bootloader) battid: SNN5966A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon Apr 25 16:18: 5 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/athene_f/athene_f:7.0/NPJ
(bootloader) ro.build.fingerprint[1]: S25.93-14-18/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.236.3.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband[0]: M8952_70030.25.03.62.02R ATHENE_LATAM_
(bootloader) version-baseband[1]: CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-ge03508d-00131-g44
(bootloader) kernel.version[1]: 2576f (hudsoncm@ilclbld72) (gcc version
(bootloader) kernel.version[2]: 4.8 (GCC) ) #1 SMP PREEMPT Wed Mar 28 06
(bootloader) kernel.version[3]: :58:16 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VB1.07-0-g57d1343
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=69dd24b-dirty
(bootloader) hyp.git: git=69dd24b-dirty
(bootloader) keymaster.git: git=69dd24b-dirty
(bootloader) cmnlib.git: git=69dd24b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.07-0-gf9b89ba
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: retar
all: listed above
finished. total time: 0.181s

scsamit
Paper Tape
Posts: 1
Registered: ‎08-22-2019
Location: IN
Views: 441
Message 5918 of 5,971

Re: Bootloader Unlock Problems?

Please help ..

 

I want to unlock my moto e  but error shown "your device does not qualify for boot loader unlocking"

what wrong!

 

PS G:\Moto E Root\minimal_adb_fastboot_v1.4.3\minimal_adb_fastboot_v1.4.3> fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 500E
(bootloader) product: condor
(bootloader) secure: yes
(bootloader) hwrev: 0x82B0
(bootloader) radio: 0x5
(bootloader) emmc: 4GB Micron REV=06 PRV=12 TYPE=17
(bootloader) ram: 1024MB Elpida S4 SDRAM DIE=4Gb
(bootloader) cpu: MSM8210 CS
(bootloader) serialno: ZX1B324TS8
(bootloader) cid: 0x0007
(bootloader) channelid: 0x40
(bootloader) uid: 94B1C90612000000000000000000
(bootloader) unlocked: no
(bootloader) iswarrantyvoid: no
(bootloader) mot_sst: 0
(bootloader) max-download-size: 299892736
(bootloader) reason: Volume down key pressed
(bootloader) imei: 355462060089615
(bootloader) meid:
(bootloader) date:
(bootloader) sku:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Fri Feb 19  8:15:28 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/condor_retaildsds/condor_
(bootloader) ro.build.fingerprint[1]: umtsds:5.1/LPCS23.13-34.8-3/3:user
(bootloader) ro.build.fingerprint[2]: /release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.23.201.3.condor_reta
(bootloader) ro.build.version.full[1]: ildsds.retaildsdsall.en.03
(bootloader) ro.build.version.qcom[0]: AU_LINUX_ANDROID_LNX.LA.3.5.1_RB1
(bootloader) ro.build.version.qcom[1]: .04.04.02.048.045
(bootloader) version-baseband[0]: MSM8610BP_18033.4614.45.00R EMEA_DSDS_
(bootloader) version-baseband[1]: CUST
(bootloader) kernel.version[0]: Linux version 3.4.42-g70ad15f (hudsoncm@
(bootloader) kernel.version[1]: ilclbld34) (gcc version 4.8 (GCC) ) #1 S
(bootloader) kernel.version[2]: MP PREEMPT Mon Feb 22 10:19:39 CST 2016
(bootloader) sdi.git: git=MBM-NG-V50.0E-0-g3ccd862
(bootloader) sbl1.git: git=MBM-NG-V50.0E-0-g20700d2
(bootloader) rpm.git: git=MBM-NG-V50.0E-0-gcebb121
(bootloader) tz.git: git=MBM-NG-V50.0E-0-g65c6b0f
(bootloader) aboot.git: git=MBM-NG-V50.0E-0-g4ed7eaf
(bootloader) partition-type: raw
(bootloader) partition-size:
(bootloader) qe: qe 0/1
(bootloader) ro.carrier: reteu
all: listed above
finished. total time: 0.149s


PS G:\Moto E Root\minimal_adb_fastboot_v1.4.3\minimal_adb_fastboot_v1.4.3> fastboot oem get_unlock_data
...
(bootloader) 3A55640206806951#5A583142333456
(bootloader) 35535700585431303232000000#6372
(bootloader) 97010D5F5C40DE15E1AC4D7E7502D94
(bootloader) 69905#94B1C90612000000000000000
(bootloader) 0000000
OKAY [  0.269s]
finished. total time: 0.270s

 

 

I use this sting, But error shown:  "Your device does not qualify for bootloader unlocking."

 

3A55640206806951#5A58314233345635535700585431303232000000#637297010D5F5C40DE15E1AC4D7E7502D9469905#94B1C906120000000000000000000000

 

TheNerd98
Paper Tape
Posts: 2
Registered: ‎08-14-2019
Location: IN
Views: 433
Message 5919 of 5,971

Re: Bootloader Unlock Problems?

Hey, Its been around 5 days since I posted my query. Please help me. Why am i not able to Unlock my phone. 

guidof
Paper Tape
Posts: 1
Registered: ‎08-26-2019
Location: IT
Views: 298
Message 5920 of 5,971

Re: Bootloader Unlock Problems?

Hi,

 

can I kindly ask for your help to unlock my Moto G7 Plus?

 

(bootloader) Unlock data:
(bootloader) 3A55750519739953#5A593232354353
(bootloader) 515650006D6F746F2067280000#A251
(bootloader) 883F62213D594155075F72748E7CCEB
(bootloader) D11DA#A6E67A6400000000000000000
(bootloader) 0000000

 

I got by email unlock key

 

USB debug actived

 

fastboot device --> detects my phone

 

fastboot oem unlock UNLOCK_KEY (with emailed code):

(bootloader) Options

OKAY [  0.031s ]

Finished.

 

Phone doesn't auto-reboot.

I boot manually and correctly goes to menu page.

 

I try to check if phone is unlocked.

Dialer -->

*#*#7378423#*#*

when I digit last * dialer box become blank.

 

Tried also with fastboot:

fastboot getvar unlocked

(bootloader) unlocked: not found

getvar:unlocked

FAILED (remote: '')

 

 

fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-lake_retail-8ca64c4-190401
(bootloader) product: lake
(bootloader) board: lake
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: WEJP
(bootloader) storage-type: eMMC
(bootloader) emmc: 64GB SKHYNIX hC8aP> RV=08 PV=03 FV=0000000034303030
(bootloader) ufs: N/A
(bootloader) ram: 4GB SKHYNIX LP4x DIE=16Gb M5=06 M6=05 M7=00 M8=11
(bootloader) cpu: SDM636 1.0 (1)
(bootloader) serialno: ZY225CSQVP
(bootloader) cid: 0x0032
(bootloader) channelid: 0x00
(bootloader) uid: A6E67A64
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 355575091379935
(bootloader) meid:
(bootloader) date: 02-16-2019
(bootloader) sku: XT1965-3
(bootloader) carrier_sku: XT1965-3
(bootloader) battid: SB18C35581
(bootloader) battery-voltage: 4366
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/lake_reteu_n/lake_n:9/PPW
(bootloader) ro.build.fingerprint[1]: S29.98-66-2/9d952:user/release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.231.3.lake_reteu.
(bootloader) ro.build.version.full[1]: retail.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-05200-sdm660.0
(bootloader) version-baseband: M636_03.08.02.35R LAKE_WEJPDSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-g9d19292 (hud
(bootloader) kernel.version[1]: soncm@ilclbld31) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]:  Mon Apr 1 15:04:53 CDT 2019
(bootloader) git:abl: MBM-3.0-lake_retail-8ca64c4-190401
(bootloader) git:xbl: MBM-3.0-lake_retail-deba0a5-190401
(bootloader) gitSmiley Tonguemic: MBM-3.0-lake_retail-deba0a5-190401
(bootloader) git:rpm: MBM-3.0-lake_retail-f920ba6-190401
(bootloader) git:tz: MBM-3.0-lake_retail-42aad5d-dirty-190401
(bootloader) git:hyp: MBM-3.0-lake_retail-42aad5d-dirty-190401
(bootloader) git:devcfg: MBM-3.0-lake_retail-42aad5d-dirty-190401
(bootloader) git:cmnlib: MBM-3.0-lake_retail-42aad5d-dirty-190401
(bootloader) git:cmnlib64: MBM-3.0-lake_retail-42aad5d-dirty-190401
(bootloader) git:keymaster: MBM-3.0-lake_retail-42aad5d-dirty-190401
(bootloader) gitSmiley Tonguerov: MBM-3.0-lake_retail-42aad5d-dirty-190401
(bootloader) git:storsec: MBM-3.0-lake_retail-42aad5d-dirty-190401
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: reteu2
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 6

 

 

I think that (bootloader) securestate: oem_locked means that phone is still locked.

 

Could you suggest me how to proceed?

 

What I'm doing wrong with this procedure?

 

The fact that I receive email with unlock code suggest me that I can do this.

 

Best regards,

Guido

 

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