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pedrohenrip
Paper Tape
Posts: 1
Registered: ‎09-20-2019
Location: BR
Views: 417
Message 5971 of 6,142

Re: Bootloader Unlock Problems?

That site provides a different kind of unlock code...

 

Eu tenho o mesmo modelo de celular aqui (não é meu celular principal) e consegui o código pra desbloquear o bootloader um tempo atrás... Estranho você não estar conseguindo 😐

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razer360
Fanfold Paper
Posts: 4
Registered: ‎09-09-2019
Location: US
Views: 388
Message 5972 of 6,142

Re: Bootloader Unlock Problems?

It's been almost a week now bro still no reply from anyone on the unlock code ! Could you please check into that ! Thanks !

rcmaehl
Punch Card
Posts: 5
Registered: ‎09-23-2019
Location: US
Views: 338
Message 5973 of 6,142

Re: Bootloader Unlock Problems?

Hi Lenovo support,

I am having issues unlocking my replacement device. The required information is as follows:

...
(bootloader) Unlock data:
(bootloader) 3A65050318423460#5A593232345342
(bootloader) 434C44004D6F746F205A200000#D1B2
(bootloader) 07CB2742EA478E4B9F9227ED1CB7188
(bootloader) B942B#30CB2A6C00000000000000000
(bootloader) 0000000
OKAY [  0.021s]
finished. total time: 0.022s

 

(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-nash_tmo-1f35305-181128
(bootloader) product: nash
(bootloader) board: nash
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: NA_UMTS
(bootloader) storage-type: UFS
(bootloader) emmc: N/A
(bootloader) ufs: 64GB SAMSUNG KLUCG4J1ED-B0C1 FV=0200
(bootloader) ram: 4GB SAMSUNG LP4x DIE=16Gb M5=01 M6=06 M7=10 M8=12
(bootloader) cpu: MSM8998 2.1 (0)
(bootloader) serialno: ZY224SBCLD
(bootloader) cid: 0x0015
(bootloader) channelid: 0x85
(bootloader) uid: 30CB2A6C
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 356503081244306
(bootloader) meid:
(bootloader) date: 03-11-2018
(bootloader) sku: XT1789-04
(bootloader) carrier_sku: XT1789-04
(bootloader) battid: SNN5987A
(bootloader) battery-voltage: 4093
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/nash_tmo_c/nash:8.0.0/OCX
(bootloader) ro.build.fingerprint[1]: S27.109-51-11-3/4:user/release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.27.311.4.nash_tmo_c.
(bootloader) ro.build.version.full[1]: tmo.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.4.r1-04300-8x98.0
(bootloader) version-baseband: M8998TMO_20207.117.02.41.04R NUS
(bootloader) kernel.version[0]: Linux version 4.4.78-perf-g1467200 (huds
(bootloader) kernel.version[1]: oncm@ilclbld30) (gcc version 4.9.x 20150
(bootloader) kernel.version[2]: 123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Wed Nov 7 10:31:03 CST 2018
(bootloader) git:abl: MBM-3.0-nash_tmo-1f35305-181128
(bootloader) git:xbl: MBM-3.0-nash_tmo-9869834-181128
(bootloader) git:pmic: MBM-3.0-nash_tmo-9869834-181128
(bootloader) git:rpm: MBM-3.0-nash_tmo-b13e14f-181128
(bootloader) git:tz: MBM-3.0-nash_tmo-a77fab7-181128
(bootloader) git:hyp: MBM-3.0-nash_tmo-a77fab7-181128
(bootloader) git:devcfg: MBM-3.0-nash_tmo-a77fab7-181128
(bootloader) git:cmnlib: MBM-3.0-nash_tmo-a77fab7-181128
(bootloader) git:cmnlib64: MBM-3.0-nash_tmo-a77fab7-181128
(bootloader) git:keymaster: MBM-3.0-nash_tmo-a77fab7-181128
(bootloader) git:storsec: MBM-3.0-nash_tmo-a77fab7-181128
(bootloader) git:prov: MBM-3.0-nash_tmo-a77fab7-181128
(bootloader) qe: "qe 0/0"
(bootloader) frp-state: no protection (144)
(bootloader) ro.carrier: tmo
(bootloader) current-slot: _b
(bootloader) running-bl-slot: _b/_b
(bootloader) running-boot-lun: 3
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 7
all: listed above
finished. total time: 0.205s

This device should be unlockable, unless I was somehow sent the wrong device. If I must wait an certain period after obtaining the replacement to unlock it, please let me know.

Moto Sr Moderator
Moto Sr Moderator
Posts: 28,298
Registered: ‎02-02-2016
Location: US
Views: 314
Message 5974 of 6,142

Re: Bootloader Unlock Problems?


@rcmaehl wrote:

Hi Lenovo support,

I am having issues unlocking my replacement device. The required information is as follows:

(bootloader) cpu: MSM8998 2.1 (0)
(bootloader) serialno: ZY224SBCLD
(bootloader) cid: 0x0015
(bootloader) channelid: 0x85
(bootloader) uid: 30CB2A6C
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: 356503081244306
(bootloader) meid:
(bootloader) date: 03-11-2018
(bootloader) sku: XT1789-04
(bootloader) carrier_sku: XT1789-04
(bootloader) battid: SNN5987A
(bootloader) battery-voltage: 4093
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/nash_tmo_c/nash:8.0.0/OCX
(bootloader) ro.build.fingerprint[1]: S27.109-51-11-3/4:user/release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) poweroffalarm: 0

This device should be unlockable, unless I was somehow sent the wrong device. If I must wait an certain period after obtaining the replacement to unlock it, please let me know.


Your CID indicates that this device is not unlockable: See page 1. 


* Search box is your friend * I don't respond to PM if question belongs in forum
rcmaehl
Punch Card
Posts: 5
Registered: ‎09-23-2019
Location: US
Views: 291
Message 5975 of 6,142

Re: Bootloader Unlock Problems?

That sucks. I guess support sent me the wrong device. I'll just put in another repair request.

rcmaehl
Punch Card
Posts: 5
Registered: ‎09-23-2019
Location: US
Views: 246
Message 5976 of 6,142

Re: Bootloader Unlock Problems?

What information should I give to Motorola support as this device is a T-Mobile Z2 Force and my previous unlocked device was also a  T-Mobile Z2 Force? I'm assuming either ALL T-Mobile Z2 Force are no longer unlockable or is there a specific way to create the repair request?

XREF (Previous successful CID 15 unlocks):

Unlock Code: Z2NZU4PEITW3TYK7AQBY
Unlock Code: HZCFZL2QO5VAF3JHGR6S

Moto Sr Moderator
Moto Sr Moderator
Posts: 28,298
Registered: ‎02-02-2016
Location: US
Views: 197
Message 5977 of 6,142

Re: Bootloader Unlock Problems?


@rcmaehl wrote:

What information should I give to Motorola support as this device is a T-Mobile Z2 Force and my previous unlocked device was also a  T-Mobile Z2 Force? I'm assuming either ALL T-Mobile Z2 Force are no longer unlockable or is there a specific way to create the repair request?

XREF (Previous successful CID 15 unlocks):

Unlock Code: Z2NZU4PEITW3TYK7AQBY
Unlock Code: HZCFZL2QO5VAF3JHGR6S


I don't know. I can only help with getting unlock codes if the tool fails to provide one. If CID 15 works, that is beyond me. 


* Search box is your friend * I don't respond to PM if question belongs in forum
Moto Sr Moderator
Moto Sr Moderator
Posts: 28,298
Registered: ‎02-02-2016
Location: US
Views: 184
Message 5978 of 6,142

Re: Bootloader Unlock Problems?


@rcmaehl wrote:

What information should I give to Motorola support as this device is a T-Mobile Z2 Force and my previous unlocked device was also a  T-Mobile Z2 Force? I'm assuming either ALL T-Mobile Z2 Force are no longer unlockable or is there a specific way to create the repair request?

XREF (Previous successful CID 15 unlocks):

Unlock Code: Z2NZU4PEITW3TYK7AQBY
Unlock Code: HZCFZL2QO5VAF3JHGR6S


If you got unlock codes, then the site works. What is the problem you are having then? Or did you not get an unlock code with the latest phone data?

 


* Search box is your friend * I don't respond to PM if question belongs in forum
rcmaehl
Punch Card
Posts: 5
Registered: ‎09-23-2019
Location: US
Views: 170
Message 5979 of 6,142

Re: Bootloader Unlock Problems?

The unlock codes are examples from previous devices also with CID 15 which appears to be all T-Mobile Z2 Force based on a poll of the XDA community. Dozens of which have unlocked their device and it is listed on the unlockable devices page. Since you are Moderator hired and payed by Motorola can you collaborate with your company to find out what is going on? Where these T-Mobile devices not supposed to be unlockable and you all are not allowing unlocking of these devices anymore?

Alexisnpavlik
Paper Tape
Posts: 3
Registered: ‎08-22-2019
Location: AR
Views: 152
Message 5980 of 6,142

Re: Bootloader Unlock Problems?

Sorry for the inconvenience, but I did not receive any email and I request it twice. Could you comment it here?

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