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Growkingroot
Paper Tape
Posts: 4
Registered: ‎09-11-2019
Location: US
Views: 299
Message 1 of 6

Never received bootloader unlock key

I have tried 3 different times to request my bootloader unlock key and I never received an email

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Senior MotoAgent
Senior MotoAgent
Posts: 6,828
Registered: ‎07-06-2017
Location: US
Views: 261
Message 2 of 6

Re: Never received bootloader unlock key


@Growkingroot wrote:

I have tried 3 different times to request my bootloader unlock key and I never received an email


Hi @Growkingroot,

 

Thank you for writing to us! I will do my best to help you.

 

I would like to know where did you request the unlock code? I will need this information from you to see if your device is eligible for Bootloader Unlock program.

 

fastboot getvar all

fastboot oem get_unlock_data

 

You can send it as a Text and not as an image and remember that the IMEI needs to be included.

 

Regard

Kevin 

Motorola Support.



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Growkingroot
Paper Tape
Posts: 4
Registered: ‎09-11-2019
Location: US
Views: 239
Message 3 of 6

Re: Never received bootloader unlock key

I am not at home right now but I went to this link, https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-, and yes my bootloader can be unlocked.
Growkingroot
Paper Tape
Posts: 4
Registered: ‎09-11-2019
Location: US
Views: 211
Message 4 of 6

Re: Never received bootloader unlock key

Can someone please help me
Growkingroot
Paper Tape
Posts: 4
Registered: ‎09-11-2019
Location: US
Views: 207
Message 5 of 6

Re: Never received bootloader unlock key

3A55650929648930#5A593232364451425256006D6F746F2067280000#3A7790297F67408429DBAF6A3BBADC1B2DD9F06C#D382862D000000000000000000000000

IMEI-3***************

Senior MotoAgent
Senior MotoAgent
Posts: 6,828
Registered: ‎07-06-2017
Location: US
Views: 178
Message 6 of 6

Re: Never received bootloader unlock key


@Growkingroot wrote:

3A55650929648930#5A593232364451425256006D6F746F2067280000#3A7790297F67408429DBAF6A3BBADC1B2DD9F06C#D382862D000000000000000000000000

IMEI-355569092469803


Hi @Growkingroot,

 

In order to help you we need all the information.

 

fastboot getvar all

fastboot oem get_unlock_data

 

Regards 

Kevin

Motorola Support.



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.





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