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5 Posts

11-16-2019

United States of America

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cannot install MotorolaDeviceManager_2.5.4

2019-12-25, 8:47 AM

Hi,


(not sure if this is the correct place, but could not find a general place for this)


I have a moto G7 plus. I wish to install it's usb drivres on my laptop (Lenovo Thinkpad, runing windows 10 64bit)

when I try to install MotorolaDeviceManager_2.5.4 I constantly get an error on set 3 (USB driver install):
window name= Motorola Drive Installer
text= The parameter is incorrect.

button= OK

 

pressing the OK pops a new window named "Motorola Driver installation 6.4.0"

there I can select "clean only" "update drivers" "clena and Reinstall" but none help

I keep getting into this error.

 

So now I cannot connect the phone in fastboot

please help on this.

 

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12532 Posts

03-05-2018

United States of America

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  • Message 2 of 6

Re: cannot install MotorolaDeviceManager_2.5.4

2019-12-26, 15:28 PM

Hi zo8

 

Make sure you're installing the driver on this link. Also, I'd like to confirm, what are you trying to accomplish with your phone? It will help me help you further with this. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support

 

 



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5 Posts

11-16-2019

United States of America

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Re: cannot install MotorolaDeviceManager_2.5.4

2019-12-26, 15:52 PM

Rich,
Yes I downloaded the file from the same exact page.
I wish to get into fastboot and install TWRP

 

Moved to the developer community -Rich

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5 Posts

11-16-2019

United States of America

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Re: cannot install MotorolaDeviceManager_2.5.4

2020-01-21, 14:23 PM

Any idea on this?

I can install the driver on my desktop but cannot on my laptop

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1 Posts

08-06-2020

Netherlands

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  • Message 5 of 6

Re:cannot install MotorolaDeviceManager_2.5.4

2020-08-06, 10:46 AM

I have the exact same error on my Dell XPS laptop. Did you manage to get pass the error and install the Motorola USB driver?

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1 Posts

12-22-2020

Poland

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Re:cannot install MotorolaDeviceManager_2.5.4

2020-12-22, 15:55 PM

Same problem Lenovo yoga 370 and Motorola one zoom

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