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7 Posts

05-15-2011

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I am super unhappy with this phone.

2011-05-20, 20:20 PM

Ok so I've had it for like a week and a half now.... the volume goes up and down on its own, the backlight goes off every two seconds and the home button never works.     I've tried everything.  What do I do???  Please don't tell me to change my backlight settings, I'm not a complete idiot.

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Message was edited by: pacojr67 (MOD)

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7 Posts

05-15-2011

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Re: I am super unhappy with this phone.

2011-05-20, 20:21 PM

--Unnecessary comments removed. Please see the on posting appropriately.

Message was edited by: pacojr67 (MOD)

don't censor me!

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4211 Posts

02-25-2016

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Re: I am super unhappy with this phone.

2011-05-20, 20:25 PM

what is your screen timeout setting

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Re: I am super unhappy with this phone.

2011-05-20, 20:26 PM

Do you hve a screen protector or case on the phone? Backlight going off could have to do with a case that is to close to the proximity sensor - volume buttons could also be effected by a case that is to tight.


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1717 Posts

11-12-2009

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Re: I am super unhappy with this phone.

2011-05-20, 20:44 PM

I have to go with AlphaDog.  The Citrus I have has never shown those symptoms and they're not seemingly related.  If you aren't using a case and a factory reset doesn't affect it, something serious is wrong. 

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Re: I am super unhappy with this phone.

2011-06-02, 1:32 AM

Just an update.  Its some kind of hardware issue.  Just got my replacement two hours ago...and it does the SAME EXACT THING.  It HAS to be the battery. Is this possible?

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Re: I am super unhappy with this phone.

2011-06-02, 19:46 PM

By doing the same exact thing, do you mean (1) the volume changes on it's own, (2) the screen times out in two seconds, and (3) the home button doesn't work?  I don't see how the battery could be the problem.  These issues don't have any obvious commonality.  The Citrus I have never behaved like that. - MarkC

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