06-20-2012 12:30 PM
I restarted my phone yesterday, or rather tried to - but it will not boot - it gets as far as the shimmering red M symbol but no farther. The only way to shut down ore try again is to remove the battery. Have also tried with USB connected, and with sim card removed. Battery shows 90% charge when USB connected.
Have tried hardware reset but it never shows the menu.
This phone is only a couple of weeks old and Im severely disapointed, my first time back to Motorola after many years away. It seemed like a good phone, but this is a great inconvenience. Can you help me please ?
07-14-2012 01:49 PM
it seems another motherboard matter. If it is so, it needs new motherboard. Im waiting over 1 month for my phone. Motorola's service quality is TERRIBLE. Good luck, wait patiently like as Godot.
07-14-2012 02:16 PM
Did an RMA on it via Amazon where I bought it, hope the second one doesnt brick too, otherwise I switch brand - and that would be a real shame. Hope you haven t had the same experience.
07-14-2012 02:27 PM
I bought phone from local seller not Amazon. I opened many RMA from Motorola Global, Turkey, Teleservice(service contractor).There is no answer,solution etc. We are waiting our Godot -my phones replacement motherboard.Motorola loves much Turkish Scandal Distrubutor Company and custhelp's cool help desk staff!
02-25-2013 08:14 PM
My phone does exactly the same thing. I've already had it sent away and fixed once and now its doing exactly the same thing after only a month of being fixed. I thought Motorola was meant to be a god brand im thinking otherwise now.