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jeezy
What's DOS?
Posts: 12
Registered: ‎04-03-2012
Location: ..
Views: 455
Message 1 of 9

Car Dock APP an unwanted 'Home'


When i press the 'home' button it goes to the car dock app. I've performed a reset and no change. Any suggestions?

luilao
802.11n
Posts: 331
Registered: ‎10-30-2011
Location: Philippines
Views: 455
Message 2 of 9

Re: Car Dock APP an unwanted 'Home'


Did you accidentally double tap or long press the home key? The HOME key has several functions as far as I know regarding how long you tap on it. 



Once -  It will go back to the homescreen



Double Tap - Will launch an application that was assigned to Home Key, can be changed by going to (Settings - Accessibility - Double Tap Home launch



Hope this helps..

jeezy
What's DOS?
Posts: 12
Registered: ‎04-03-2012
Location: ..
Views: 455
Message 3 of 9

Re: Car Dock APP an unwanted 'Home'


No double tap and no long press.



Seems strang to still be doing it after a factory reset.



 



I'm due for a new phone soon and as much as I have liked this one, I'll be looking to another brand. The lack of support is attrocious. I've had 2 posts on here for months.

luilao
802.11n
Posts: 331
Registered: ‎10-30-2011
Location: Philippines
Views: 455
Message 4 of 9

Re: Car Dock APP an unwanted 'Home'



jeezy said:


No double tap and no long press.



Seems strang to still be doing it after a factory reset.



 



I'm due for a new phone soon and as much as I have liked this one, I'll be looking to another brand. The lack of support is attrocious. I've had 2 posts on here for months.


View original


 



Sorry if you feel that way.. Motorola Forum page is a peer to peer support and we rely much to our users and volunteers for possible solutions to other user's issues. 



Are you using 3rd party launchers? or have you tried docking it in and out of your dock?

jeezy
What's DOS?
Posts: 12
Registered: ‎04-03-2012
Location: ..
Views: 455
Message 5 of 9

Re: Car Dock APP an unwanted 'Home'


No 3rd part launchers and no dock.

luilao
802.11n
Posts: 331
Registered: ‎10-30-2011
Location: Philippines
Views: 455
Message 6 of 9

Re: Car Dock APP an unwanted 'Home'


Mind if I ask if you are running on stock software? No alterations and other 3rd party software?

jeezy
What's DOS?
Posts: 12
Registered: ‎04-03-2012
Location: ..
Views: 455
Message 7 of 9

Re: Car Dock APP an unwanted 'Home'


Correct.

luilao
802.11n
Posts: 331
Registered: ‎10-30-2011
Location: Philippines
Views: 455
Message 8 of 9

Re: Car Dock APP an unwanted 'Home'


I see you already tried master reset right? How about safe mode? Not sure with the steps though..blush (while the phone is off, if you turn on the phone and hold vol. up + vol. down until it completely boots). At this point I'm not sure what to do to be honest..

jeezy
What's DOS?
Posts: 12
Registered: ‎04-03-2012
Location: ..
Views: 455
Message 9 of 9

Re: Car Dock APP an unwanted 'Home'


Thanks, appreciate your help. 



Apart from this problem and the media player it works fine. Guess you can see why I'll go another brand when it's time.



Frustrated with the phone but very thankful for your time.