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FredV
What's DOS?
Posts: 4
Registered: ‎05-22-2013
Location: Netherlands
Views: 295
Message 1 of 2

Phone won't turn on


I have a problem. My MB526 automatically shut down and won't turn on. This morning I heard a kind of an alarm and my phone was shut down. The battery was recently fully charged. So it can't be an empty battery. Now I can't get my phone  turned on. Pushing the on button won't help. I removed the battery and tried again. But the MB526 still remains dead. What can I do?



Please help!

MotoAgent
MotoAgent
Posts: 2,132
Registered: ‎07-20-2012
Location: United Kingdom
Views: 295
Message 2 of 2

Re: Phone won't turn on


Hey FredV,



Did you take out SIM and SD and wait for a couple of hours? Does the charging indicator still light up?



You might want to try a different charger or a different battery just to be sure, but it might be necessary to send it in for repair.



Find here the technical support hotline.



Hope that helps.



Cheers,



Nicole