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11-26-2012

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my motorola electrify 2 wont turn on

2012-11-26, 6:50 AM


i have a motorola electrify 2 and it has shut itself off and now wont turn back on. i had over 80% battery when it decided to do this it ahs done this before and i left it alone for awhile and when i came back to it and hit the power button it came back on like normal. but now it wont come back on at all. can somone give me some input?

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2027 Posts

12-04-2009

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Re: my motorola electrify 2 wont turn on

2012-11-26, 7:41 AM
rerod2007


Welcome to the Motorola Owners Forum.


Try holding the power button On for about 5 seconds.


What level does the battery meter show when you plug your phone in?


Poko

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3 Posts

11-26-2012

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Re: my motorola electrify 2 wont turn on

2012-11-26, 11:54 AM


it wont do anything when i plug it in. ive tried holdin the power button and i get nothin

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Re: my motorola electrify 2 wont turn on

2012-11-26, 14:15 PM


Sounds like a possible defective wall charger or perhaps the phone battery. How are you charging your phone... USB cable from your PC or your Motorola wall plug charger?



A trip to a US Cellular store may be the quickest solution to verify the issue with your phone.



Let us know what they determine is wrong, thanks.



Poko

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1 Posts

03-26-2013

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Re: my motorola electrify 2 wont turn on

2013-03-26, 18:48 PM


Well you've probably (hopefully) already resolved this but what worked for me is to hold down power and the volum DOWN buttons simultaneously for at least 10 seconds to do a force reboot of the phone. No data is lost.

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04-04-2013

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Re: my motorola electrify 2 wont turn on

2013-04-04, 13:14 PM


I just ran into this problem recently with one of my 18 Electrify II's.



The phone showed a solid green LED when connected to a charger.



Holding Volume down and power button would make green LED go out for one second and come back on. The display remained dark.



I allowed the phone to sit overnight unhooked from the charger. In the morning when I reconnected the charger the display came up and showed 5% battery; after full charge it works fine now.



Good luck!

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Re: my motorola electrify 2 wont turn on

2013-04-04, 13:46 PM


carlrjr said:


I just ran into this problem recently with one of my 18 Electrify II's.



The phone showed a solid green LED when connected to a charger.



Holding Volume down and power button would make green LED go out for one second and come back on. The display remained dark.



I allowed the phone to sit overnight unhooked from the charger. In the morning when I reconnected the charger the display came up and showed 5% battery; after full charge it works fine now.



Good luck!


View original


@carlrjr



When the phone runs out of battery and shuts off, then you plug it in to charge, it needs to charge awhile before it lets you  turn it On. 5% charge is not enough to power On yet. 



Why did you do a forced reboot with an undercharged battery?



Poko

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04-04-2013

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Re: my motorola electrify 2 wont turn on

2013-04-04, 13:55 PM


Poko,



The solid green LED indicates a full charge.  No button combination would make the phone power up even though it was fullly charged.  I left it unhooked from the charger overnight, and for some reason that depleted the battery completely.



When I reconnected the phone to the charger, it booted as normal.  The hard reset wasn't enough; apparently the battery had to die complely before the phone would reset.  



In summary, I suggest leaving an Electrify II that won't respond to Volume down - Power button reset off the charger for a day, plug it back in and try again.



 

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Re: my motorola electrify 2 wont turn on

2013-04-04, 13:58 PM


Thanks for explaining. Wierd issue, hopefully Matt has that checked out.


I have not experiaced that on my phone yet, but will be monitoring it closely.

Poko
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