Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Older Devices ArchiveMOTOROLA ELECTRIFY™ M
All Forum Topics
Options

3 Posts

10-11-2013

Argentina

0 Signins

0 Page Views

  • Posts: 3
  • Registered: ‎10-11-2013
  • Location: Argentina
  • Views: 0
  • Message 1 of 4

Electrify M vibrates then shuts off and reboots?!

2013-10-11, 20:29 PM


When I push the power button on my electrify M to show the screen, it flashes, then vibrates about 5 times.  As long as I am doing something on the phone, it's fine.  But if I put it down and go back to it, the phone has shut itself off and I have to push the power button and it reboots!  It just started doing this several times a day.



I tried pushing power and volume down to force reboot, but that has done nothing.  I have not downloaded any new apps recently that could have caused this.  Does anyone have any suggestions for anything else I could try?  Thank you.

Reply
Options

2 Posts

10-15-2013

United States

0 Signins

0 Page Views

  • Posts: 2
  • Registered: ‎10-15-2013
  • Location: United States
  • Views: 0
  • Message 2 of 4

Re: Electrify M vibrates then shuts off and reboots?!

2013-10-15, 17:12 PM


You may try the following:



1.  Remove SD card and try again (rebooting your phone) observe if still doing the same thing;



2.  You may try to Safe Mode the device by checking the following related sources (https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/69361) or (http://www.uscellular.com/uscellular/pdf/motorola-electrify-m-user-manual.pdf).



3.  If the issue is still happening, you can perform a clear partition or even hard resetting the device (please note that Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device.  Keep in mind, when using this feature everything is deleted).



Reset: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/91186

Reply
Options

3 Posts

10-11-2013

Argentina

0 Signins

0 Page Views

  • Posts: 3
  • Registered: ‎10-11-2013
  • Location: Argentina
  • Views: 0
  • Message 3 of 4

Re: Electrify M vibrates then shuts off and reboots?!

2013-10-15, 18:08 PM


I do not have an SD card, so #1 wouldn't be an option.  I will look at #2 and 3.  Thank you.

Reply
Options

1 Posts

04-19-2014

Brazil

0 Signins

0 Page Views

  • Posts: 1
  • Registered: ‎04-19-2014
  • Location: Brazil
  • Views: 0
  • Message 4 of 4

Re: Electrify M vibrates then shuts off and reboots?!

2014-04-19, 0:16 AM


Same problem.  No help with resets.  No help from Motorola or US Cellular except send it in.



 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms