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Gaye83
What's DOS?
Posts: 1
Registered: ‎06-18-2013
Location: India
Views: 271
Message 1 of 2

Can't access photo gallery from FB on Electrify


Can't access photo gallery from FB. Recently uninstalled & reinstalled FB app.  My phone used to do it, but recently stopped.  While on FB I tap the Photo button... my screen goes black... then back to FB page.  Like it can't find the photo gallery.  Also tried posting to FB from Gallery & that won't work either.  Seems to be a glich or setting issue.  Please help!  I have pic's I'd like to post.

Moto Sr Moderator
Moto Sr Moderator
Posts: 13,987
Registered: ‎02-02-2016
Location: US
Views: 271
Message 2 of 2

Re: Can't access photo gallery from FB on Electrify


Try going into settings>>>apps, find Gallery, select Gallery and clear data.  



Your pic files will be unaffected by this--the device will rebuild the "pathways" to finding your picture files.



 

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