10-03-2011 06:48 PM
I got a new Electrify its a great phone I use to have a Droid a855. I have been trying to get my phone setup to log on to my work email account this account is a 2007 exchange sever I keep getting a Error: can not connect to sever. Our IT guy and I have set it up the same way as my old Droid a855 but it will not connect I put the same info in my old Droid it will (any thought here) I did notice that the old Droid has a check box that says accept all SSL certificates my Electrify does not have this. I found the info below here on this site but it will not work either the touchdown part will connect but is hard to use and can not get to old mail and lots of other options are missing from what I could do on my old Droid.
MOTOROLA ELECTRIFY - Error - Could not connect to server. My exchange server is using self-signed certificate
Why do I receive the following error when trying to setup a corporate sync account?
Could not connect to server. My exchange server is using self-signed certificate.
ELECTRIFY will not work with an Activesync Server with self-signed SSL certificate unless you use the following steps and workaround suggested below. If not followed, the handset will drop the SSL connection if it cannot validate the certificate and produce a "Cannot connect to server error".
Set-up a corp-sync or Exchange Activesync account
I sure hope someone can help me get this new Droid do what my old obselete one could I dont wnat to go backwards in capablitities I should not need a 3rd party app to do something on my new phone that my old phone did al by its self
Thanks for you help
ps: tried my carrier for help that well lame called motorola for help I am waiting for 3rd teir help now said they will call back in 24 hrs
10-12-2011 04:49 AM
You should be able to save the self signed cert on a sd card and put it in the phone, go to settings/location and security/manage certs and then hit the settings button and be able to import from SD card. This should work, I had to do it with my windows smartphones. The company must have bought a cert before I got the electrify because I didn't have to do this
10-14-2011 08:15 AM
Does entering the File Manager app for Add Server help resolve part of your Server Connection issue?
Another place to look:
Hopefully one of the above menus will help, let us know what does, thanks.
10-19-2011 07:31 PM
I have had no luck with our IT guys making any changes to help me with a fix for this so what I done is setup Moxier email
for me it seems to work the best it was easier than Touchdown or Improved Email for me to setup I did not realy want to pay for it but I was tryed of missing with it I have not tryed any of the other things suggested yet because Moxier has been working so well for me I may go back at some point and try again after the frustatsion where's off Thanks to all that offered help hopfully your info will help out others with the same problem.