cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
dannywii
What's DOS?
Posts: 28
Registered: ‎09-02-2010
Views: 454
Message 1 of 10

xt720 wifi problem

wifi connection to my wireless n router drop every 15-20min

phone is XT720 S/W STR_U2_01.1E.0

router is Belkin wireless N F5D8636-4 v1 (using latest firmware)

this also happens before xt720 update last night

wifi connection using original connection application in android

i get drop out of my wifi after a while and the phone won't scan and reconnect itself

router is only 3-4 meters away

full signal on my laptop and no problem with connection only happen on xt720

security method = WPA2-PSK

i have to manually connect it back on router

bcoz of this problem my dlna media sharing is totally useless

batmania15
Bit Torrent
Posts: 1,799
Registered: ‎03-09-2010
Views: 454
Message 2 of 10

Re: xt720 wifi problem

Do you have another wifi spot or hot spot around that you can try to see how it reacts with a different connection?

dannywii
What's DOS?
Posts: 28
Registered: ‎09-02-2010
Views: 454
Message 3 of 10

Re: xt720 wifi problem

tested at my friend place today, hes also got a belkin router n series

same problem dropped connection after ~15min won't reconnect itself

all other wifi devices still working

dannywii
What's DOS?
Posts: 28
Registered: ‎09-02-2010
Views: 454
Message 4 of 10

Re: xt720 wifi problem

borrowed few android phone from my friend today and tried them on different android version...none of them seems to have this disconnection problem

Acer Stream v2.1 v2.2

Acer Liquid E v2.1 v2.2

Acer betouch E400 v2.1

none of above phone have this wifi problem...can someone plz report this problem to moto deve team? so this can be fix

shiften
What's DOS?
Posts: 8
Registered: ‎09-27-2010
Views: 454
Message 5 of 10

Re: xt720 wifi problem

I'm having the exact same problem.  I can be in the same room as my wireless access point and it will drop it after 10 min or so.  When it drops, the logo goes away and then it looks for a cel connection.  Once it drops, it doesn't list any available connections (there are several in the area). I have to disable WiFi and the enable it again to connect.

batmania15
Bit Torrent
Posts: 1,799
Registered: ‎03-09-2010
Views: 454
Message 6 of 10

Re: xt720 wifi problem

All,

Can you please check your WIFI sleep policy to see what it's set to as, and provide me the build number of your phone and what type of router you are connecting too?  Thanks.

Highlighted
jdeboer1
What's DOS?
Posts: 2
Registered: ‎09-27-2010
Views: 454
Message 7 of 10

Re: xt720 wifi problem

I checked the wifi sleep policy, it was set when the screen shuts off, i now set it to never. I've never knew you could even go into the advance wifi settings, lol.

My S/W Version # : STR_U2_05.1F.2 and i'm connected to a WRT54GL w/Tomato.

I will see how the wifi sleep thing fixes it, will respond in a few days to see if it improves.

Thanks

vidoqc
What's DOS?
Posts: 3
Registered: ‎07-21-2011
Views: 454
Message 8 of 10

Re: xt720 wifi problem

Hi!

I have same issue with WiFi. After installing a new WiFi Modem (Huawei HG655b) from ROmTelecom ROMANIA next to my computer, i have this problem. WiFi icon does not appear on upper bar, phone does not connect on WiFi, phone finds all WiFi Networks but does not connect. WiFi sleep policy is set to NEVER. I tryed to connect today on a public WiFi network and all i got was the start page. After that, everything went down.

Please please please help.

Also, Eclair 2.1 version on this phone (S/W STR_U2_02.1E.0  //  Baseband config UCASHLSTABB1BDEMA039.0R // Baseband vers. 3GsMEPU91A_U_91.07.5BI // Kernel vers. 2.6.29-omap1). Does it update to Froyo???

vidoqc
What's DOS?
Posts: 3
Registered: ‎07-21-2011
Views: 454
Message 9 of 10

Re: xt720 wifi problem

  Problem solved!  Looked into Modem`s Basic WLAN settings and discovered that it used WLAN mode 802.11b/g/n. XT720 cannot resolve that kind of connection, tle last "n" must be removed, meaning select another WLAN mode from your modem.

vidoqc
What's DOS?
Posts: 3
Registered: ‎07-21-2011
Views: 454
Message 10 of 10

Re: xt720 wifi problem

See my reply and maybe it helps. Also check sleep policy on XT720 (should be on NEVER).