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kyprof
What's DOS?
Posts: 5
Registered: ‎03-07-2011
Views: 135
Message 1 of 5

XT720 - Cincinnati Bell - Black Screen

Switched to this phone from the iPhone last week.  I have had several instances in which immediately following a call (and at other times), the screen goes black.  The power button will not work and I have to remove the battery to restart.

Is there a way to resolve this issue?  I am not interested in removing the battery several times per week.

servbotx
Bit Torrent
Posts: 5,534
Registered: ‎06-17-2010
Location: United States
Views: 135
Message 2 of 5

Re: XT720 - Cincinnati Bell - Black Screen

Do you happen to have a auto-task killer running?

If so, get rid of it.

kyprof
What's DOS?
Posts: 5
Registered: ‎03-07-2011
Views: 135
Message 3 of 5

Re: XT720 - Cincinnati Bell - Black Screen

I have "Advanced Task Killer" - Is that it?  If so, I will delete.

servbotx
Bit Torrent
Posts: 5,534
Registered: ‎06-17-2010
Location: United States
Views: 135
Message 4 of 5

Re: XT720 - Cincinnati Bell - Black Screen

Yes, that's one. Remove it, see if it helps. Typically if you get a black

screen something is being killed, sometimes things that should not be killed

are killed causing larger problems requiring the battery to be pulled.

ѕзгνвοτ χ

рошегеd вџ мοτοвιυг™

On Mar 8, 2011 6:39 AM, "kyprof" <

kyprof
What's DOS?
Posts: 5
Registered: ‎03-07-2011
Views: 135
Message 5 of 5

Re: XT720 - Cincinnati Bell - Black Screen

I deleted it and will see if it helps over the next week.  Interestingly, after I deleted this app, I can no longer access my Cincinnati Bell email!  I guess it has created another problem!  Will work on it.  Thank you.