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34 Posts

10-27-2014

India

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  • Posts: 34
  • Registered: ‎10-27-2014
  • Location: India
  • Views: 0
  • Message 1 of 1

Motoactv support

2014-11-20, 19:25 PM

Matt,



Is there any chance we can get anyone to respond to anything in the Motoactv forums?  I haven't seen a single Motorola employee post there in two years.  The portal is not working and several have post for several days but Motorola just doesn't seem to care.   We've been asking for months or years for Motorola to open up the API and give us a link just to be able to continue using the Motoactv without being tied to the portal.  This lack of support and complete disregard for Motoactv customers will surely be remembered by all.  The Motoactv by many accounts is one of the best gps watches to come out in the last six years.  However, Motorolas support of it and their handling of customers has to rank as one of the worst experiences I have ever had.  Why can't a single employee at least take a few seconds to answer even a single question on the Motoactv forum?  You should be ashamed at this service.

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