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129 Posts

02-17-2012

United States

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Workouts Not Syncing

2012-06-18, 20:17 PM

I recall that previously there was a thread that discussed this. I was unable to find it so I have started a new question.


My Moto was working great for about the first couplde of months. However, now it almost never syncs when I complete a workout. I usually discover this when I sit down to journal in my workout detail section and realize that my most recent workout isn't showing. It is taking several tries (both wireless and plugged in) to actually get the information to the portal. This is irritating. This syncing funtion used to work just fine. Now I find myself constantly chacking my Moto to make sure that the workouts are getting to the portal.Please help!


**running= software update 7.2, Droid 4.

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47 Posts

02-18-2012

Italy

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Re: Workouts Not Syncing

2012-06-19, 7:03 AM

The exactly the same happened to me!!! And strangely sometime the workout show up (including the link for sharing, where you actually can see the workout in all details) on the phone app and sometime not. Hope that at least they can manage somehow to get back the workouts 

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19826 Posts

02-03-2016

United States of America

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Re: Workouts Not Syncing

2012-06-20, 14:20 PM

Starkman, can you please send me your Motocast login email? Send it to forums@motorola.com. Thanks.

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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129 Posts

02-17-2012

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Re: Workouts Not Syncing

2012-06-20, 18:16 PM

Done.

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129 Posts

02-17-2012

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Re: Workouts Not Syncing

2012-08-24, 13:08 PM

For awhile, the problems with syncing were minimal, but seem to have reawakened. Last night's run would not sync. Not wirelessly, not plugged in, not via the app. No sync at all. What could the culprit be??

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1 Posts

08-25-2012

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Re: Workouts Not Syncing

2012-08-25, 21:22 PM

I'm having the same problem, workouts stopped syicing for me 2 weeks ago and they don't show up in the website or on the device even though I have plenty of avaliable disk space.

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1 Posts

08-25-2012

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Re: Workouts Not Syncing

2012-08-25, 21:55 PM

same here. can't sync to the website and even can't find the workout in the device. what happened? 

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10 Posts

11-15-2011

United States

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  • Message 8 of 8

Re: Workouts Not Syncing

2012-08-26, 3:07 AM

I have the opposite problem, my workouts sync from the MOTO ACTV but I cannot get them to sync back to my phone/tablet, they are showing in the portal fine but the mobile apps will not sync, tried on both WIFI and 4G, very strange.

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