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Older Devices ArchiveMOTOROLA MOTOACTV™
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2 Posts

03-13-2012

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Cannot download newest update for my MOTOACTV 8gb

2012-03-13, 2:14 AM

I would like to know how, other than plugging my MOTOACTV into my computer, can I download the update. I've tried several times without success to receive it. Thanks. 

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509 Posts

07-09-2010

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Re: Cannot download newest update for my MOTOACTV 8gb

2012-03-13, 4:33 AM

Bernstein:


What happens when you try to update?  When you select Check for Device Update from the MotoCast USB Device menu, do you get an error message?


Which version of MotoCast is installed on your computer?

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14 Posts

03-09-2012

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Re: Cannot download newest update for my MOTOACTV 8gb

2012-03-13, 10:36 AM

 I've had the same issue...from the MotoCast menu it would check and then say "no update found". I had to unplug the device, reboot it...and then plug it back in.

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509 Posts

07-09-2010

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Re: Cannot download newest update for my MOTOACTV 8gb

2012-03-13, 13:22 PM

maybeme said:

 I've had the same issue...from the MotoCast menu it would check and then say "no update found". I had to unplug the device, reboot it...and then plug it back in.



Bernstein, maybeme:


Which version was/is your MOTOACTV on before trying the update?


Bernstein: Have you tried rebooting your MOTOACTV?


I will contact both of you to get your software update log files so we can find out what is going on here.

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