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What's DOS?
Posts: 18
Registered: ‎08-23-2012
Location: United States
Message 1 of 2 (46 Views)

After update.. no access to internal storage

As you may know this is my 4th photon q. Works perfect love it no issues until the OTA update. I immediately had to call sprint because my data and voice services were affected, so after that was fixed everything seemed ok, I enjoyed the enhancements provided by the update, till I plugged in the phone to the computer and realized that I no longer have access to the internal storage on the phone. I have to transfer files to SD card to access them via computer. Am I the only one that noticed this?

Token Ring
Posts: 113
Registered: ‎08-29-2011
Location: United States
Message 2 of 2 (46 Views)

Re: After update.. no access to internal storage

There were changes made to the USB connection modes (Charge Only was added), but at least on my device the other three modes remained the same, with "Mass Storage" being the MicroSD card only, and "Media device" allowing access to both files on the device memory or the SD card via software on the computer.

Are you using either Windows or Android File Transfer on a Mac? If so there should be options to view/transfer files on either the SD card or the device memory (I use AFT on a Mac).

USB connection options... OLD | NEW: