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8 Posts

03-19-2013

United Kingdom

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Problems after JB update!

2013-03-21, 18:53 PM


After updating my motorola razr i to jelly bean i have encountered some problems, immediately after it updated i got a notification saying my SD card was damaged and i had to format it so i lost some pictures and music stored on it.



Now one day later my battery is playing up big time, after charging it up fully i went to sleep and when i checked it in the morning it was down to 30% without me using anything then after checking a couple of texts and making a phone call the battery was at 5% then turned itself off!!



after charging some more battery has been going up and down all day form high to really low then turning off again is this happening to anyone else? and any suggestions how to fix this?

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24 Posts

02-05-2013

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Re: Problems after JB update!

2013-03-22, 14:22 PM


Some people say that a factory reset fixes the battery problem, others say that it didn't fix it.



No harm in trying a factory reset just in case (as that's what Motorola will tell you to do before they will even think about asking for it to be sent in for a repair!)

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37 Posts

03-07-2013

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Re: Problems after JB update!

2013-03-23, 17:36 PM


Ihave the same issue, a factory reset numerous hard resets have not cured it, also the data connection keeps dropping out, it nowhere near the data connection i had on ICS so clearly some devices are not liking the update and JB is eating the battery, i have been in touch with motorola and they have told me to send phone in for repair, make of that what you will !

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2137 Posts

07-20-2012

United Kingdom

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Re: Problems after JB update!

2013-03-27, 17:36 PM


Hi jenny_scot, hi Derek,



How is it going?



Derek, did you send it in for a repair? How did that go?



Cheers,



Nicole

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37 Posts

03-07-2013

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Re: Problems after JB update!

2013-03-27, 17:53 PM
No didn't send it off in the end even though was aggreed with customer support, can't be bothered with all the hassle and aggro of trying to fiddle about with micro sims into old phones, will just put it down to experience and get an iPhone next time,it does what it says on the tin, the time scale of android updates and subsequent farce is a complete joke
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47 Posts

12-10-2012

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Re: Problems after JB update!

2013-03-27, 20:35 PM


Good luck with getting your iPhone just the way you want it. So locked down and no customisation possible. No thanks.

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8 Posts

03-19-2013

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Re: Problems after JB update!

2013-04-01, 18:58 PM


Hi had to send my phone back for repair tried factory resetting but never worked so just waiting to get it back now hopefully fixed!

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