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biggyshort
What's DOS?
Posts: 1
Registered: ‎01-06-2013
Location: Australia
Views: 13,276
Message 1 of 6

what does a question mark in a battery symbol mean

 
MotoAgent
MotoAgent
Posts: 2,132
Registered: ‎07-20-2012
Location: United Kingdom
Views: 13,275
Message 2 of 6

Re: what does a question mark in a battery symbol mean


 



Hi biggyshort,



It usually means that your battery is not recognized anymore or it is faulty.



Did you recently change the battery? How old is the phone? 



I would recommend to give your local tech support a call to have this sorted: http://bit.ly/RcXzoU



Cheers,



Nicole

RavinderTawni
What's DOS?
Posts: 2
Registered: ‎04-22-2013
Location: United States
Views: 13,275
Message 3 of 6

Re: what does a question mark in a battery symbol mean


My wife is facing the same problem with her new phone sent by me from U.S. to India. What should she do. Should she go to customer support center with phone. Will she get the warranty there too?



 

MotoAgent
MotoAgent
Posts: 2,132
Registered: ‎07-20-2012
Location: United Kingdom
Views: 13,275
Message 4 of 6

Re: what does a question mark in a battery symbol mean


Hi RavinderTawni,



The IMEI in your profile shows that the warranty code is MY - Malaysia. Please be aware that some phone parts are different in Europe/ US and SE Asia and it really depends of the fault if they can repair your phone. I would contact your local support in India to ask if they can tell you where to send the phone and to have the repair centre of choice check what the fault is and if they can repair it.



Hope that helps.



Cheers,



Nicole

RavinderTawni
What's DOS?
Posts: 2
Registered: ‎04-22-2013
Location: United States
Views: 13,275
Message 5 of 6

Re: what does a question mark in a battery symbol mean


Hi Niclole,



Thanks for your response. My wife got it fixed. She got the new battery for the phone and now it is working fine. 



 



Thanks!



Ravinder Kumar

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tank1
What's DOS?
Posts: 2
Registered: ‎04-16-2013
Location: India
Views: 13,275
Message 6 of 6

Re: what does a question mark in a battery symbol mean


RavinderTawni said:


Hi Niclole,



Thanks for your response. My wife got it fixed. She got the new battery for the phone and now it is working fine. 



 



Thanks!



Ravinder Kumar


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Hi Ravinder, how did you get the battery changed? Was it through local service center in India?