07-16-2014 09:33 AM
I have purchased two new batteries for my Motorola Triumph. The first new battery appeared to be unrecognized by the phone when I plugged it in to charge. I left it overnight but nothing.
Thinking I probably had a dud battery I purchased another new one which arrived today. Took the original battery (which charges fine but doesn't hold a charge) out and inserted new battery #2, plugged in the charger and again - nothing. No red light, no charging indicator, nothing. The phone does not seem to recognize the battery.
Is this what is supposed to happen? In 8 hours or so will I magically see the green light telling me that the battery is charged? Or am I doomed to have a smart phone that can only be used while plugged in with the original battery?
02-18-2015 02:09 AM
Moved to proper community for best support.
I am not a Motorola/Lenovo Employee. I am just a volunteer who happens to be a Moderator. All comments are my own and are not necessarily Motorola/Lenovo's position.