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11 Posts

08-07-2011

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Incoming Calls only ring once.

2011-08-07, 6:16 AM

I have tried multiple ring tones, and the incoming calls only ring once.  Anyone experiencing this?  This is my 2nd Triumph and this one ends in software/firmware 038.

BTW, it seems like people with software/firmware 039 has more issues with their phones, such as flickering and random reboot.

Thanks,

Kenster

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16 Posts

08-07-2011

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Re: Incoming Calls only ring once.

2011-08-07, 13:30 PM

I have the same problem.  Some ring tones only ring once.  Others repeat.  They all should repeat.

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16326 Posts

11-22-2013

US

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Re: Incoming Calls only ring once.

2011-08-17, 17:07 PM

How long is the file? What kind of files repeat and which do not?

Mark

Support Forums Manager

Mark
Former Employee
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16 Posts

08-07-2011

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Re: Incoming Calls only ring once.

2011-08-18, 0:47 AM

Not sure how to tell how to tell what type or the size of the file.  I went through the ringtones and could only find three that came with the phone that do not repeat.  They are:

Digital Phone

Ding

Mildly Alarming

I have version 1010_2_038

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5594 Posts

06-17-2010

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Re: Incoming Calls only ring once.

2011-08-18, 0:48 AM

The same thing happens on both versions. The files listed above are default

ringtones.

On Aug 17, 2011 6:47 PM, "wardnkathy" <

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1 Posts

10-27-2012

South Carolina

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Re: Incoming Calls only ring once.

2011-08-31, 19:37 PM

I have the exact same problem.  It's annoying.

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462 Posts

07-28-2011

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Re: Incoming Calls only ring once.

2011-08-31, 19:58 PM

First things, first

Select Menu | Sound Settings | Phone Ringtone

Make sure it's not set to Digital Phone, Ding, or Mildly Alarming (as was mentioned previously).

Assuming that isn't your problem, is there any chance, that you have selected (and you need to check each contact), Incomming Calls | Send calls directly to voicemail?

Open Phone (or Contacts). If you opened Phone, select the Contacts tab.

OK, long-press your fist contact in the list.

Press Menu

Select Options

Here you will be able to set individual ringtones for each contact... Is Incomming calls checked? If so, uncheck and repeat for next Contact.

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115 Posts

08-30-2011

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Re: Incoming Calls only ring once.

2011-08-31, 21:13 PM

My first triumph (v.38) always rang twice, the second one (v.39) only rings once. I use mildly alarming ringtone.

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1 Posts

10-19-2011

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Re: Incoming Calls only ring once.

2011-10-19, 22:34 PM

I am noticing the same problem also I see this on other forum as well I wish Motorola or Virgin Mobile would address this issue soon or I might have to return the phone and join some other service provider and another phone that works properly.

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115 Posts

08-30-2011

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Re: Incoming Calls only ring once.

2011-10-20, 2:53 AM

my 3rd phone v.39 rings only once, so this confirms that the problem is limited to v.39 phones.

workaround: use any MP3 you have on the phone as a ringtone or you can install MP3 Ringtone app to create your own ringtones (you can control the start and end of the ringtone).

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