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10-09-2012

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System Update Error

2012-11-04, 21:42 PM


I get the Message "System Update failed while downloading. Restart the device and try again" every time I try to update. I would appreciate any help in figuring out the problem

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6754 Posts

02-28-2011

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Re: System Update Error

2012-11-05, 6:40 AM



I get the Message "System Update failed while downloading. Restart the device and try again" every time I try to update. I would appreciate any help in figuring out the problem





 



Hello jchristion,



If you have an SD Card inserted during the upgrade, please remove it and try the upgrade again. SD Cards can become corrupted during Android OTA updates and will halt the process. If you do not have an SD Card inserted or this does not solve your issue, please send me a PM with your details (Android version, Build, Kernel version, serial number (MSN) and registered name). I will ask a Motorola Tech to review the OTA server logs and see what issues your tablet is having.



-Doc



 

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8 Posts

11-10-2011

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Re: System Update Error

2012-11-09, 2:54 AM


The same thing is happening with me, I even did a factory reset and tried on a clean system and the same problem is happening to me. I'm not using a SD card.

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11-03-2012

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Re: System Update Error

2012-11-18, 13:51 PM


same.

i also did a factory reset, not using a sd card, tried to update more than 10 times, and it keeps failing.



 



should i pm any tablet info or anything?

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02-28-2011

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Re: System Update Error

2012-11-21, 8:18 AM


sgvaibhav said:


same.

i also did a factory reset, not using a sd card, tried to update more than 10 times, and it keeps failing.



 



should i pm any tablet info or anything?


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Hello sgvaibhav,



Yes, as I indicated above, please send me your details (Android version, Build, Kernel version, serial number (MSN) and registered name) and I will research the issue with a Motorola Tech to check the OTA servers first.



-Doc



 

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11-03-2012

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Re: System Update Error

2012-11-23, 5:24 AM


Hi,



 



Actually i tried OTA update again.



this time i did on a faster internet connectionn and it worked.

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