04-14-2013 10:47 AM
Have an 8 month old Xoom 2 WiFi and the Micro USB port has gone faulty. Essentially the unit will not take a charge unless the charging cable is held in the Micro USB slot firmly upwards, wiggle it down charging stops, move it up again charging begins.
Happens with 2 x official Moto chargers and a Micro USB data cable so the port is physically faulty.
Anyone else seeing this, is it a common problem?
10-14-2013 05:31 PM
GT - thank you for the prompt reply. I walked into my local Verizon Wireless store. My phone was still under warranty, so Verizon will replace with refurbished phone. My was black, they said they would replace with a white one as they don't have any in black. They had a black one on display and I asked if I could have that one, they said no due to inventory issue. My replacement should arrive in 3 days.
Again- thanks for your help.
11-19-2013 01:54 PM
Don't think it is as simple as that as the docket returned with my repaired unit stated that a replacement back cover was needed.
So I think you need to break the back cover to get it off.
11-24-2013 01:09 AM
Nah, definitely not, check here:
You can see that once the back cover is disassembled you can simply unscrew the USB-module.