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Jv666
What's DOS?
Posts: 1
Registered: ‎06-15-2013
Location: India
Views: 1,672
Message 1 of 2

Uncrypting xoom 2


Good day! I bought the motorola xoom 2, and when I unpacked it, it was encrypted. I did not find the password to unlock in a box and the seller said he did not know it. I tried to wipe the user data using a hard reset. but it did not help. I also sews the plate using RDS Lite and it did not help. I ask you to help me bring the tablet to factory condition by yourself, as I am unable to send him to a registered dealer.



Device xoom 2 / mz616, Android 3.2.2 without root

MotoAgent
MotoAgent
Posts: 2,132
Registered: ‎07-20-2012
Location: United Kingdom
Views: 1,672
Message 2 of 2

Re: Uncrypting xoom 2


Hey Jv666,



The warranty code of your device says its from Singapur. I am not sure what you tried so far, but it sounds like you could have voided your warranty. Try to see if you get anywhere with them.



Let me know.



Cheers,



Nicole