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08-31-2012

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XPRT update download stalled

2012-09-30, 17:55 PM


My wife's Motorola XPRT has stalled in the download of the update to Gingerbread.  I set it to download in the first evening it was available, it got to 6% or so and seemed to stall out.  The next morning we went to work and did our normal thing, now it no longer gives a download status for the update and it when I go to the update firmware function it tells me that the update is currently downloading.  The phone has been saying this for days now.  How do I force it to start the download over?

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02-03-2016

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Re: XPRT update download stalled

2012-10-01, 18:59 PM


What is the serial number of the phone? Dial *#06# on the keypad to find it and PM it to me.

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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6 Posts

08-31-2012

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Re: XPRT update download stalled

2012-10-01, 19:24 PM


Matt,



Thank you you for your offer of assistance.  I had already tried rebooting the phone to no avail, but I tried shutting down completely and doing a battery pull for good measure.  When I booted the phone back up, it continued the download from where it had stalled, 24%.  The phone has now completed the download and I will start the update when I have time to make sure every thing is working right afterwards.



 



Regards,



 



David

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02-05-2015

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Re: XPRT update download stalled

2012-10-09, 13:44 PM


I still don't have download.  Do you know if it's available as a download anywhere?

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Re: XPRT update download stalled

2012-10-09, 15:41 PM


esoh said:


I still don't have download.  Do you know if it's available as a download anywhere?


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Anywhere?  Do you mean that you are not in the United States and using the XPRT on Sprint or Boost???

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Re: XPRT update download stalled

2012-10-09, 22:17 PM


eaccents said:


Anywhere?  Do you mean that you are not in the United States and using the XPRT on Sprint or Boost???


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Sorry, what I meant was if I could download it somewhere online and self install it.  I'm on Sprint in the US.  Thanks.

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Re: XPRT update download stalled

2012-11-08, 2:16 AM


esoh said:



eaccents said:


Anywhere?  Do you mean that you are not in the United States and using the XPRT on Sprint or Boost???


View original


Sorry, what I meant was if I could download it somewhere online and self install it.  I'm on Sprint in the US.  Thanks.


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Hopefully you have found a resolution by now....yes?

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