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31 Posts

12-29-2013

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  • Message 11 of 36

Re: Anybody else having problems?

2014-11-18, 1:29 AM

We know that My Motospeak is a sunset app, but something about the answer that you got does not ring true. The app is not broken, as nothing was changed and no updates were made to the app. Someplace there is a server that is not working or not working correctly, as we have had this happen before.



My phone came with an app called Voice Commands and I still have it. I used it to make an receive calls, but it will not read a text and when you send one it just takes you to your messaging app to type in a message. So I don't think they gave you a proper answer unless they are developing a new app.



 



I know Google owns Motorola and they think they own the world, but I am very unhappy to have two Roadster 2's which are less than a year old and are basically useless. They were sold to me because of My Motospeak and they should still work. In fact I think that model is still being sold.



I am still holding out hope that they will take care of their loyal customers, but this may be my last Motorola purchase, and my have to look into an Apple or a Windows phone for my next device if this is how we are going to be treated.



 

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15 Posts

01-07-2014

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  • Message 12 of 36

Re: Anybody else having problems?

2014-11-21, 21:06 PM

My understanding is Google sold the Motorola phone business to Lenova.



Anyway I have finally Got voice texting on my moto x with Google now and if in the car with the roadster 2 the voice and commands go thru the roadster. just like motospeak. So the Roadster is working as before without Motospeak.



 



 

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31 Posts

12-29-2013

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  • Message 13 of 36

Re: Anybody else having problems?

2014-11-21, 21:54 PM

I guess I don't keep up the way I should as I was not aware that Motorola had been sold. Not sure I am real happy with it being a Chinese company, but that is neither here nor there, and that might explain some of the problems with getting the server running again as it might now be someeone elses property.



 



My point is still valid tho that it should be fixed as the Roadster 2 is still being sold and one of the features is that you use My Motospeak. In fact, the Motorola website still shows it as a currant item, so it should work.



 



I may try the Google Now route as I have so far not found an App that works like My Motospeak.



 



If they are not going to support My Motospeak they should have an app like it to replace it.



 



 

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13 Posts

03-29-2015

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  • Message 14 of 36

Re: Anybody else having problems?

2015-03-29, 21:45 PM

Could not find how to get Assist to read or respond to texts. Couldn't get Google to respond to texts but it did read them a couple of times. Tried everything in the store  and none worked. Motospeak was the best. it should be taken off of Google Play!!!!!

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3764 Posts

04-04-2013

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  • Message 15 of 36

Re: Anybody else having problems?

2015-03-29, 21:58 PM
It should stay in the Play Store, but should work correctly. Have you opened a help ticket with Moto Customer Support?
~Scott
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  • Message 16 of 36

Re: Anybody else having problems?

2015-03-29, 22:02 PM

I Facebook messaged and just got that it is a sunset app. I agree it should be supported but they aren't going to do that.

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03-29-2015

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  • Message 17 of 36

Re: Anybody else having problems?

2015-03-29, 22:04 PM

As a matter of fact they sent me here so they know the problem. 

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3764 Posts

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  • Message 18 of 36

Re: Anybody else having problems?

2015-03-29, 22:08 PM
Maybe not, but they fixed it last year. If enough people call and open a ticket...maybe they will fix it again. Its not an app issue, the fix last year had nothing to do with the actual app.
~Scott
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  • Message 19 of 36

Re: Anybody else having problems?

2015-03-29, 22:13 PM

I saw where it was a server trouble last year. I just got the Droid Maxx as a replacement for my defective Raxr Maxx. I can get another phone free or low price and while I will never have an iphone there are plenty of other brands out there. The Max is ok but doesn't have all of the features of the Razr!!!!

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3764 Posts

04-04-2013

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  • Message 20 of 36

Re: Anybody else having problems?

2015-03-29, 22:16 PM
I have a Droid Maxx also and love it. It is still an awesome phone in my opinion. I use Driving Mode every day and it works great. But I want MMS to work for my daughter and her RAZR M.
~Scott
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