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2 Posts

07-27-2019

US

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  • Posts: 2
  • Registered: ‎07-27-2019
  • Location: US
  • Views: 37
  • Message 1 of 1

Lenovo Mirage Solo with Daydream (Business Edition) Controller not pairing

2020-01-24, 17:40 PM

Hello, I am in the process of deploying 8 Mirage Solo with Daydream (Business Edition) headsets and I have discovered after testing 3/8 units, the controller will not pair. Therefore, I cannot complete setup. I have charged the controllers and headsets for a sufficient period of time and the controller will still not pair. It gives a message that says to visit a support website. The support website (g.co/daydream/support) gave no help to my issue. I have done a factory reset on the headset, and done a reset of the controller (press both buttons for 3 seconds while plugged in) and that did not help either. I have previously deployed 6 Mirage Solo with Daydream standard edition headsets a few months before this with success. Can anybody offer a solution, or should I contact Lenovo Support?

 

Thanks,

Cole

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