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2 Posts

07-05-2018

Spain

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  • Posts: 2
  • Registered: ‎07-05-2018
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Mirage Camera: it won't turn on

2018-07-05, 8:52 AM

After using my Mirage Camera for a month and a half, it has stopped working, it won't even turn on. I've tried with both batteries, which seem to be charging correctly (the status led turns on when charging, first orange and then blue). I've tried with several chargers and usb cables. I've tried turning it on with and without the charger attached, but nothing happens. It won't do absolutely anything when I press the power button, as if it had stopped working (although the button itself doesn't look or feel physically damaged).

 

Can I do anything to try to relive it? Or should I simply return it for repair?

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219 Posts

11-28-2017

China

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  • Posts: 219
  • Registered: ‎11-28-2017
  • Location: China
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  • Message 2 of 2

Re: Mirage Camera: it won't turn on

2018-07-06, 8:00 AM
Hi,

I am sorry your Mirage Solo camera will no longer tunr on. In this case, I could suggest reaching out to our product support page:
https://smartsupport.lenovo.com/gb/en/products/smart/arvr/mirage-solo/za3c

They should be able to help you better diagnose and resolve the problem.
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