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tinmanius
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Posts: 35
Registered: ‎07-06-2017
Location: GB
Views: 125
Message 11 of 17

Re: Font size keeps reverting to small.

No, I did not install app backup after factory reset. I reinstalled all apps from scratch. Downloading fresh from Google Play store.

Senior MotoAgent
Senior MotoAgent
Posts: 406
Registered: ‎04-04-2018
Location: IN
Views: 119
Message 12 of 17

Re: Font size keeps reverting to small.


@tinmanius wrote:

No, I did not install app backup after factory reset. I reinstalled all apps from scratch. Downloading fresh from Google Play store.


Hi tinmanius,

 

Thanks for trying, I have sent you a PM, kindly check and revert. 

 

Regards,

Suman



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tinmanius
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Posts: 35
Registered: ‎07-06-2017
Location: GB
Views: 89
Message 13 of 17

Re: Font size keeps reverting to small.

I have replied to your message and included a bug report.  Please confirm receipt.


@Agent_Suman
 wrote:

@tinmanius

Hi tinmanius,

 

Thanks for trying, I have sent you a PM, kindly check and revert. 

 

Regards,

Suman


 

tinmanius
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Posts: 35
Registered: ‎07-06-2017
Location: GB
Views: 66
Message 14 of 17

Re: Font size keeps reverting to small.

It would appear to be a bug in the Moto Launcher as I have installed Nova Launcher and things appear to be more stable. Perhaps you could pass this information on.

 

Update: The Nova launcher maintains the font size for icons, however in apps the font size continues to revert even with the big font app installed.

tinmanius
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Posts: 35
Registered: ‎07-06-2017
Location: GB
Views: 44
Message 15 of 17

Re: Font size keeps reverting to small. Moto C Plus.

Ok, I have submitted a BUG report to Motorola but have been informed there is no guarantee a fix will be isssued.  If any other Moto C Plus users have had this problem and found a solution please let me know.  I fear it coulld be a BUG in the Version of Android 7.0 on the Moto C Plus and Motorola / Lenovo don't appear to want to make the effort of providing updates to the OS on this phone.   Security Updates are well behind for example.

tinmanius
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Posts: 35
Registered: ‎07-06-2017
Location: GB
Views: 16
Message 16 of 17

Re: Font size keeps reverting to small. Moto C Plus.

After some online research, it would apear that some other phone brands have also experienced this issue with Android 7.0.  The manufactilurers of said brands stating it is a known bug and would be fixed at the next software update.  If this is the case, then surely Motorola should issue a fix?

Senior MotoAgent
Senior MotoAgent
Posts: 406
Registered: ‎04-04-2018
Location: IN
Views: 11
Message 17 of 17

Re: Font size keeps reverting to small. Moto C Plus.


@tinmanius wrote:

After some online research, it would apear that some other phone brands have also experienced this issue with Android 7.0.  The manufactilurers of said brands stating it is a known bug and would be fixed at the next software update.  If this is the case, then surely Motorola should issue a fix?


Hi tinmanius,

 

I have already shared the Bug Report with our concerned team. Kindly allow them some time to get back to us with an update.

 

Regards,

Suman



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