Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto C PhonesMoto C & Moto C Plus
All Forum Topics
Options

3 Posts

05-24-2018

India

4 Signins

73 Page Views

  • Posts: 3
  • Registered: ‎05-24-2018
  • Location: India
  • Views: 73
  • Message 1 of 4

Moto c plus don't have dialer settings for caller screen

2018-05-24, 6:15 AM

I don't have call screen settings in my dialer app. Screen goes of after few seconds and to end the call i have to press power button everytime to wake the screen. There is no OTA update even i have clered the cache partition.My details are as under-

BUILD NUMBER - [Removed ]

SERIAL NUMBER- [Removed]

Please help. 

 

Edited for privacy.

 

-Sandip

Reply
Answer
Options

3911 Posts

03-04-2016

India

1254 Signins

61545 Page Views

  • Posts: 3911
  • Registered: ‎03-04-2016
  • Location: India
  • Views: 61545

Re: Moto c plus don't have dialer settings for caller screen

2018-05-24, 9:12 AM

 wrote:

I don't have call screen settings in my dialer app. Screen goes of after few seconds and to end the call i have to press power button everytime to wake the screen. There is no OTA update even i have clered the cache partition.My details are as under-

BUILD NUMBER - [Removed ]

SERIAL NUMBER- [Removed]

Please help. 

 

Edited for privacy.

 

-Sandip


Hi Ravikantp3,

 

Thanks for posting,

 

Please follow the mentioned steps here, Dailer >> settings>> Turn off screen during phone call>> Set it to Automatic. 

Hope this helps.

 

Thanks

Sandip

Moto Support



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply

Replies(3)
Answer
Options

3911 Posts

03-04-2016

India

1254 Signins

61545 Page Views

  • Posts: 3911
  • Registered: ‎03-04-2016
  • Location: India
  • Views: 61545
  • Message 2 of 4

Re: Moto c plus don't have dialer settings for caller screen

2018-05-24, 9:12 AM

 wrote:

I don't have call screen settings in my dialer app. Screen goes of after few seconds and to end the call i have to press power button everytime to wake the screen. There is no OTA update even i have clered the cache partition.My details are as under-

BUILD NUMBER - [Removed ]

SERIAL NUMBER- [Removed]

Please help. 

 

Edited for privacy.

 

-Sandip


Hi Ravikantp3,

 

Thanks for posting,

 

Please follow the mentioned steps here, Dailer >> settings>> Turn off screen during phone call>> Set it to Automatic. 

Hope this helps.

 

Thanks

Sandip

Moto Support



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

0 person found this solution to be helpful.

This helped me too

Reply
Options

3 Posts

05-24-2018

India

4 Signins

73 Page Views

  • Posts: 3
  • Registered: ‎05-24-2018
  • Location: India
  • Views: 73
  • Message 3 of 4

Re: Moto c plus don't have dialer settings for caller screen

2018-05-24, 9:19 AM

Thanks. It worked.

Reply
Options

6 Posts

09-08-2018

India

10 Signins

147 Page Views

  • Posts: 6
  • Registered: ‎09-08-2018
  • Location: India
  • Views: 147
  • Message 4 of 4

Re: Moto c plus don't have dialer settings for caller screen

2018-09-08, 22:22 PM

Hello,

I had purchased Moto C Plus (dual SIM) yesterday from a retail store in Vadodara, India. The screen is turning off after the first 3 seconds into a call. While searching for a solution online, I found that there should be a "Turn off screen during phonecall" option in the phone dialer settings. My phone does not have this option. The current build number on my phone shows NRD90M.03.022

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms