09-08-2018 03:25 PM
I had purchased Moto C Plus (dual SIM) yesterday from a retail store in Vadodara, India. The screen is turning off after the first 3 seconds into a call. While searching for a solution online, I found that there should be a "Turn off screen during phonecall" option in the phone dialer settings. My phone does not have this option. The current build number on my phone shows NRD90M.03.022
Solved! Go to Solution.
09-09-2018 07:11 AM
09-09-2018 09:46 AM
Thank you for your response. I tried this but I got a message that says, "Your device's software is up to date." This is why I had posted this query on the forum.
09-13-2018 08:14 PM
09-14-2018 01:59 AM
Yes. I had to go to the service centre to get the phone updated, as well. I wonder why Motorola does not understand that it is cheaper for them to allow users to solve some simple problems on their own, rather than paying service centres per-incident charges on such simple issues.