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  • Posts: 4
  • Registered: ‎06-08-2019
  • Location: India
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  • Message 1 of 4

Game crashed

2019-06-18, 17:25 PM

I playing pubg in Moto e5 plus 

We are in top 10 and we hold the bridge one car come and my mobile hanged and went home screen..????


4519 Posts


United States of America

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  • Posts: 4519
  • Registered: ‎03-11-2019
  • Location: United States of America
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  • Message 2 of 4

Re: Game crashed

2019-06-18, 19:29 PM

Hi Siddhesh143,


Thank you for posting. Is this the first time this happened or does it happen multiple times? I suggest to close out of all recent apps and reboot your phone prior to playing a game. This will ensure the game has the most RAM available to it as it will close out apps running in the background If the game you're playing has settings to adjust the graphics quality, please try setting it to a lower setting to see if it helps. 


Best regards,
Motorola Support

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2 Posts



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  • Registered: ‎03-30-2020
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  • Message 3 of 4

Re:Game crashed

2020-03-30, 10:13 AM
Game crashed Android update problem mobile heat New update give

153 Posts


United States of America

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  • Posts: 153
  • Registered: ‎09-11-2019
  • Location: United States of America
  • Views: 2735
  • Message 4 of 4

Re:Game crashed

2020-03-31, 17:37 PM

Hi Shoheb, 


Thanks for posting. Can you please provide the game application crashed on your device? Have you tried the troubleshooting steps that we have provided on this thread?Also, a lot of factors affect the heat of your phone. We have put together some tips and tricks to better manage the heat of your phone. Let us know if it helps. Here is the link: http://lnv.gy/2iG3fe3


Best regards, 


Motorola Support



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