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5 Posts

06-07-2019

United Kingdom of Great Britain and Northern Ireland

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  • Message 11 of 29

Re: Microphone not working for Moto e5

2019-06-11, 17:47 PM

Yes all gpod now thanks.

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14293 Posts

03-05-2018

United States of America

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  • Message 12 of 29

Re: Microphone not working for Moto e5

2019-06-12, 17:36 PM

 wrote:

Yes all gpod now thanks.


Great! Let us know if you need further help. Thanks. 

 

Best regards,
Rich
Motorola-Lenovo Support



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5 Posts

06-07-2019

United Kingdom of Great Britain and Northern Ireland

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  • Message 13 of 29

Re: Microphone not working for Moto e5

2019-07-13, 16:35 PM
Yes
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1 Posts

07-27-2019

India

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  • Message 14 of 29

Re: Microphone not working for Moto e5

2019-07-27, 20:19 PM

Hi,

My moto e5 plus microphone is not working.May kindly help me .

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14293 Posts

03-05-2018

United States of America

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  • Message 15 of 29

Re: Microphone not working for Moto e5

2019-07-30, 15:16 PM

Hi ASHUTI15,

 

Thanks for posting. Have you tried testing the microphone on the Moto Help app? Please see the instruction provided on this thread. Let me know if that helps. 

 

Best regards,
Rich
Motorola-Lenovo Support



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1 Posts

12-09-2019

United States of America

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  • Message 16 of 29

Re: Microphone not working for Moto e5

2019-12-09, 5:21 AM

Hello! My mic hasn't been working for about three days now. At first it was cutting in and off but now it completely won't work. I cleaned it out thinking that would fix the problem but somehow it didn't. The people on the phone can't here what I am saying unless I move very close and breath into the mic. I also rested my phone about three times. What do I do?

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1 Posts

05-11-2020

United States of America

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  • Message 17 of 29

Microphone not working for Moto e5 Play

2020-05-11, 17:43 PM

Moto e5 Play: Today my microphone stopped working for phone calls only.  It works for Microphone Diagnostic and recording/playback of videos.  Only during phone calls can the other party not hear me through my microphone; I can hear them fine.  I completed a factory reset on my device without resolving the problem.  This seems to be a software issue, but I have not yet found a solution.  I would greatly appreciate any help.  Apparently, the warranty expired a couple of months ago.

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1 Posts

06-03-2020

United States of America

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  • Message 18 of 29

Re:Microphone not working for Moto e5

2020-06-03, 17:58 PM
Hello, moto e5 android 8.0.0, microphone works in Google assistant and camera record video and what's up record video. Does not work in regular calls, speaker hands free calls, what's up audio calls, what's up voice recording message and a random voice recorder app. It's a nice phone, been using a headset for the last few days but I miss my microphone...
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132 Posts

09-11-2019

United States of America

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  • Message 19 of 29

Re:Microphone not working for Moto e5

2020-06-09, 21:13 PM

Hi Pyrrha_nikos,

 

Thanks for posting. Have you tried testing the microphone on the Moto Help app? Kindly follow all the troubleshooting steps that my colleague provided on this thread. Let me know if that helps. 

 

Best regards, 

Mike 

Motorola Support

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1 Posts

12-12-2020

India

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  • Message 20 of 29

Re:Microphone not working for Moto e5

2020-12-12, 5:55 AM

my microphone was not working I changed the PCB jack of my MOTO E5 PLUS but still the microphone is not working.

can you please tell me what is the problem.

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