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Moto E PhonesMoto E5 / Moto E5 Plus / Moto E5 Play
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1 Posts

05-10-2021

United States of America

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Moto e5 power button doesnt work

2021-05-10, 21:45 PM

So the power button doesnt work, and I forgot my password. I have been able to start the phone, but I dont know the password. Please help!

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2999 Posts

04-04-2018

India

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Re:Moto e5 power button doesnt work

2021-05-11, 10:00 AM

@ Joemontana wrote:

So the power button doesnt work, and I forgot my password. I have been able to start the phone, but I dont know the password. Please help!

 

Hi.

 

I am sorry to know about this. Are you not able to turn on or off your device as you mentioned the Power Button is not working? Is it not working at all? Kindly confirm. 

 

I would like to inform you that you will have to perform a Hard/External reset, as there is no other option to retrieve a forgotten password. 

 

We will be waiting for your response.

 

Regards,

Suman

 

 



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