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1 Posts

07-27-2021

United States of America

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  • Registered: ‎07-27-2021
  • Location: United States of America
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rescue tool failing to flash my device

2021-07-27, 12:55 PM

im trying to restore my device that i believe is bricked, when i plug in the device the tool search, found and downloaded the most suited firmware for my phone. when i click on rescue its starts the process normally but then it gets stuck at 53% at about 3 mins in the phone blanks of and comes on again as if nothing jus happened and then it says " flash failed usb cable or usb port is loose. make sure to plug tightly. I tried the suggestions and still the same thing. Can some one help me?

 

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1992 Posts

11-24-2020

India

210 Signins

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  • Posts: 1992
  • Registered: ‎11-24-2020
  • Location: India
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Re:rescue tool failing to flash my device

2021-07-28, 6:22 AM

Hi Josh1253

 

Welcome to Motorola Forums. Sorry to know about this. I will try my best to help you with this. Have you tried Rescuing the phone with the help of the Rescue and Smart Assistance tool? Here is the link. Also, can you please try rescuing the phone with another USB cable and check? Let me know what you will find out.  So I can check and assist you accordingly. 

 

Thanks

Sunitha



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