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06-26-2019

IN

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E5 custom lock screen

2019-06-26, 5:44 AM

My E5 has custom lock screen which shows hot apps, notification, search and ads, how can I disabled that?

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1462 Posts

03-11-2019

US

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Re: E5 custom lock screen

2019-06-26, 12:57 PM

Hi Jsc15,

 

Thank you for posting. This is caused by a 3rd party application that you installed recently. Check if the lock screen would appear in safe mode. If it disappears, try uninstalling the apps one by one until the lock screen is gone. 

 

To Enable Safe Mode:

1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.

 

Best regards,
Zeke
Motorola Support


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2 Posts

06-26-2019

IN

3 Signins

21 Page Views

  • Posts: 2
  • Registered: ‎06-26-2019
  • Location: IN
  • Views: 21
  • Message 3 of 3

Re: E5 custom lock screen

2019-06-27, 15:24 PM

Yes, checking in safe mode worked. Found the culprit app, DailyFit app installed from Moto store.

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