01-04-2020 01:17 PM
This is the issue, when i use my phone, the temperature is normal, 35,45 degrees, but when i leave my phone and accidentally the screen stays on, even if it is on the main screen, it has been left to heat up to 63 degrees and when im starting to using it again, starts to cooling up, whats the problem?
only have this apps in my phone
all the default apps
spotify for artists
i always clean the background running apps, it desesperate me, also too, i have almost all the notifications disabled, it desesperates me
i use the dnd mode and when im not using my phone i close all the im using.
this happens since i buyed it 1 year ago, is from a store, is not reselled.
hope somebody can help me
01-07-2020 06:51 AM
Thanks for posting. Please update your profile with your current phone, carrier, and IMEI -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.
Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943