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Blue Screen Again
Posts: 1
Registered: ‎12-03-2019
Location: CA
Views: 106
Message 1 of 2

Headphone jack not working

Senior MotoAgent
Senior MotoAgent
Posts: 853
Registered: ‎03-11-2019
Location: US
Views: 86
Message 2 of 2

Re: Headphone jack not working

Hi Karl42,


Thanks for posting. Have you tried a different headset/earphone on the audio jack? Can you do a hardware test the audio connection by going to Moto Help/Device Help > Fix/Device Diagnosis > Hardware test > Headset jack/Hardware test.


Best regards,
Motorola Support

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