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tess4
Paper Tape
Posts: 6
Registered: ‎07-06-2019
Location: US
Views: 647
Message 1 of 5

How to turn off "Hello Moto" on startup

Whenever I turn on my cell phone (Moto E5 Play), I hear a voice that says, "Hello Moto." 

It was charming at first, but it got old very quickly.  And what if I need to turn on my phone without making any noise so that people around me can't hear it? 

Please let me know if it is possible to turn off this opening verbal greeting, and if so, how to accomplish this.  Thanks!

Senior MotoAgent
Senior MotoAgent
Posts: 6,002
Registered: ‎03-05-2018
Location: US
Views: 609
Message 2 of 5

Re: How to turn off "Hello Moto" on startup

Hi tess4,

 

Thanks for posting. Can you please put the phone in silent mode? Also, make sure to turn off the "Power up sound" in the Settings > Sounds > Toggle off Power Up Sound. Let me know if that helps. 

 

Best regards,
Rich
Motorola-Lenovo Support

Robin61
What's DOS?
Posts: 2
Registered: ‎08-14-2019
Location: US
Views: 245
Message 3 of 5

Re: How to turn off "Hello Moto" on startup

"Toggle off Power Up Sound" does not stop the irritating "Hello Moto" voice.  It used to until a recent update. 

Senior MotoAgent
Senior MotoAgent
Posts: 6,002
Registered: ‎03-05-2018
Location: US
Views: 195
Message 4 of 5

Re: How to turn off "Hello Moto" on startup

Hi Robin61,

 

Appreciate your post. Can you please confirm what was the update about? A workaround for this is to mute the media volume. Let me know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support

Robin61
What's DOS?
Posts: 2
Registered: ‎08-14-2019
Location: US
Views: 136
Message 5 of 5

Re: How to turn off "Hello Moto" on startup

I'm not sure which update changed it. I was thinking it was the Moto system update recently.
We're talking about frequent volume adjustments, mute the media volume for Hello Moto, un-mute to listen to music. Silly that I cannot turn off the Hello Moto by toggling off the "power up sound".