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Londoner
Paper Tape
Posts: 4
Registered: ‎11-02-2017
Location: GB
Views: 176
Message 1 of 2

Losing money via sim

My Moto E5 keeps losing money via the sim yet "data saver" is "on" so how do I stop this loss every day which is not funny when I am on a PAYG plan. I can find no help anywhere and the "manual" that came with it is next to useless. I am not a technical person so an answer in plain English (preferably in words of one syllable) would be appreciated. Thanking you

John

Porphyrius
Bit Torrent
Posts: 1,228
Registered: ‎10-16-2018
Location: GB
Views: 169
Message 2 of 2

Re: Losing money via sim

Do you have a Google Playstore account?

 

If so launch the Playstore app and log in.Then the 3 little bars top left>Settings>Auto Update Apps and set to NEVER.

 

Also if you want to restrict data usage go Phone Settings> and find the Data usage section where you can set a Data cap.

 

HTH Smiley Happy

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