07-02-2019 03:07 PM
restored device, did not restore to an account, so basic/generic setup and no luck. I am a manager and lead tech for Idaho's leading repair company, Idaho iRepair, i have gone through everything i can to troubleshoot the issue, including disconnecting all hardware from logic board, and reconnecting.
07-03-2019 08:44 AM
If resetting the device without restore is not working then I would suggest sending the device for repair. Here is the link to the repair/replacement website: https://motorola-global-portal.custhelp.com/app/mcp/service/open/request?linkId=54149943