cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
zakk87
Punch Card
Posts: 26
Registered: ‎03-25-2013
Location: PL
Views: 1,058
Message 1 of 2

Moto E5 Plus XT1924-1 No Audio

Hi, my wife's E5 Plus has a issue. It can't play audio, can't record anthing, phone lags and can't play anything from youtube.

FW is RHANNAH_DTEU_OPPS27.91-122-4. I unlock bootloader and try update to OPPS27.91-179 but phone stop booting. I revert to OPPS27.91.122-4 without flashing bootloader, but nothing changed. Now with original firmware I can't update by OTA from 122-4 to 179. I check the speaker and it reacts on other phone.

One more thing, when I plug headphones phone don't recognize it. I send a logcat, there's a lot of bugs with audio.

Why I can't add this device to my stuff by serial number or IMEI's?

zakk87
Punch Card
Posts: 26
Registered: ‎03-25-2013
Location: PL
Views: 1,019
Message 2 of 2

Re: Moto E5 Plus XT1924-1 No Audio

Ok, I repair phone by Lenovo Moto Smart Assistant by installing OPP27.91-179 firmware.
Regards

And We're back...

Move delayed but still coming

Learn More

Top Kudoed Authors