08-14-2018 09:51 AM - edited 08-14-2018 09:52 AM
Hi!
I wanted to know if the E5 play as well as the other e5s would get the 8.1 update. I can't check on the software update page because I'm using Xfinity Mobile and bought it from them, and the carrier doesn't show up on the list. But either way, 8.1 would be much appreciated.
08-14-2018 02:01 PM
Hi pblomeza03,
We never provide dates, but we are working hard to provide quality upgrades to eligible devices as quickly as possible. Check here to see if your phone is eligible for an upgrade. This is all the information any agent can provide. Thank you.
Best regards,
Rich
Motorola Support
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08-14-2018 02:45 PM
My E5 play isn't even listed at all on the list. I went through every carrier in the drop down and the e5 play doesn't come up.
01-05-2019 08:52 PM
02-01-2019 11:04 PM
02-04-2019 03:35 PM
Hi Sk1301,
Thanks for your interest. Please see our software upgrade page for you to know more about the update. Thanks.
Best regards,
Rich
Motorola Support
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03-14-2019 07:56 PM
My mobile still didn't get any system update for android 8.1. so kindly set me the system update as soon as possible.