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pblomeza03
Punch Card
Posts: 7
Registered: ‎08-07-2018
Location: US
Views: 2,468
Message 1 of 6

Oreo 8.1 update for E5 Play

Hi! 

I wanted to know if the E5 play as well as the other e5s would get the 8.1 update. I can't check on the software update page because I'm using Xfinity Mobile and bought it from them, and the carrier doesn't show up on the list. But either way, 8.1 would be much appreciated. 

Senior MotoAgent
Senior MotoAgent
Posts: 4,115
Registered: ‎03-05-2018
Location: US
Views: 2,441
Message 2 of 6

Re: Oreo 8.1 update for E5 Play

Hi pblomeza03,

 

We never provide dates, but we are working hard to provide quality upgrades to eligible devices as quickly as possible. Check here to see if your phone is eligible for an upgrade. This is all the information any agent can provide. Thank you.

 

Best regards,
Rich
Motorola Support

pblomeza03
Punch Card
Posts: 7
Registered: ‎08-07-2018
Location: US
Views: 2,438
Message 3 of 6

Re: Oreo 8.1 update for E5 Play

My E5 play isn't even listed at all on the list. I went through every carrier in the drop down and the e5 play doesn't come up.

Rhm13
Paper Tape
Posts: 1
Registered: ‎01-05-2019
Location: IN
Views: 649
Message 4 of 6

I bought new Moto e5 plus. I am trying to install/ update apps but nothing is happening.

 
Sk1301
Paper Tape
Posts: 1
Registered: ‎02-01-2019
Location: IN
Views: 358
Message 5 of 6

When will the 8.1 update will be Available to device?

 
Senior MotoAgent
Senior MotoAgent
Posts: 4,115
Registered: ‎03-05-2018
Location: US
Views: 259
Message 6 of 6

Re: When will the 8.1 update will be Available to device?

Hi Sk1301,

 

Thanks for your interest. Please see our software upgrade page for you to know more about the update. Thanks.

 

Best regards,
Rich
Motorola Support

 

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