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DJPlace
What's DOS?
Posts: 1
Registered: ‎04-04-2019
Location: US
Views: 530
Message 1 of 2

Phone Goes Dim and then Black after a few seconds then i can turn it on again.

i want to know why it's doing that. and want to disable that has well

Senior MotoAgent
Senior MotoAgent
Posts: 7,510
Registered: ‎03-05-2018
Location: US
Views: 513
Message 2 of 2

Re: Phone Goes Dim and then Black after a few seconds then i can turn it on again.

Hi DJPlace,

 

I appreciate your post. Can you check the display time-out of the phone, just go to Settings > Display > Sleep. Make sure it's not set to 15 seconds. Also, I'd like to confirm, does it only happen with specific apps? I would also suggest if this behavior will occur in safe mode. 

 

To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.

Let me know the results. Just turn off and on the phone to boot back to normal mode. Thanks.

Best regards,
Rich
Motorola-Lenovo Support

 

 



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